Radiology Scheduler

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Carenet Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

🏥 Healthcare

📡 Telecommunications

⚕️ Healthcare Insurance

Healthcare • Telecommunications • Healthcare Insurance

Carenet Health is a leader in the transformation of healthcare consumer engagement, specializing in closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company utilizes advanced technology and insights to provide tailored solutions to healthcare providers and payers, helping them meet consumer needs effectively. Their services encompass personalized health advocacy, care management, and consumer engagement, ultimately aiming to improve healthcare outcomes and patient experiences.

📋 Description

• Serve as a key point of contact within Hoag’s Centralized Patient Service Center • Manage inbound and outbound patient interactions for scheduling and coordination of diagnostic imaging and specialty services • Schedule, reschedule, cancel, and confirm appointments across CT, MRI, mammography/bone density (DEXA), X-ray/ultrasound, laboratory, nuclear medicine, pulmonary, vascular, surgery, labor and delivery, radiology and nuclear medicine physician scheduling, and main call support • Respond to patient inquiries about imaging services, appointment availability, preparation instructions, insurance verification, and general service information • Document patient interactions, appointment details, and updates in scheduling systems and CRM platforms • Review patient orders, referrals, and provider instructions to schedule appointments according to protocols • Navigate multiple scheduling, CRM, and communication systems while maintaining accuracy and efficiency • Communicate with patients, providers, and internal teams to coordinate care and resolve scheduling needs • Demonstrate empathy, professionalism, and active listening throughout the scheduling process • Follow established workflows, call flows, and knowledge resources • Identify patient needs and resolve concerns while meeting service expectations • Maintain productivity and quality standards in a high-volume contact center • Adhere to HIPAA, privacy, and security standards • Participate in required training, including modality-based imaging training • Engage in coaching and apply feedback to improve performance • Maintain attendance and schedule adherence • Perform other assigned duties

🎯 Requirements

• High school diploma or GED required • Minimum of six months of experience in a healthcare contact center, patient access, or customer service environment preferred, with hands-on experience scheduling medical appointments within a healthcare organization—preferably supporting diagnostic imaging, specialty care, or multi-department scheduling is required • Work From Home experience in a private, secure, and distraction-free environment while maintaining full compliance with HIPAA and company data privacy standards • Strong verbal communication skills, empathy, professionalism, and excellent telephone etiquette • Understanding of contact center performance metrics, including adherence, quality, and service levels • Ability to adhere to assigned schedules; flexibility to adjust shifts, swap coverage, and support overtime based on business needs • Reliable, punctual, and consistent attendance • Ability to manage multiple systems and tasks simultaneously in a fast-paced environment • Strong attention to detail and ability to follow established protocols and workflows • Problem-solving skills and ability to research and resolve customer inquiries • Basic computer proficiency with Windows-based systems, Outlook, Teams, and CRM or scheduling platforms • Ability to type a minimum of 40 words per minute • Flexibility to work assigned schedules, including evenings, weekends, or holidays as required • Completion of assessments may be required; assessments must be completed independently

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) plan with company match • Paid time off (PTO) and holidays • Flexible spending accounts (FSAs) • Employee wellness programs • Career development opportunities • Remote, work from home position