Enrollment Coach

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🔥 0 minutes ago

🏈 Alabama, Arizona, +11 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $23 - $25 / hour

⏰ Full Time

🟢 Junior

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UMass Global Career Bootcamps

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🔒 Cybersecurity

Education • Cybersecurity

UMass Global Career Bootcamps is a provider of online bootcamps focused on Software Engineering and Cyber Security, aiming to help individuals advance their careers in these high-demand fields. With a strong emphasis on e-learning, UMass Global equips students with the necessary skills to succeed in technology-driven jobs.

📋 Description

• Support prospective students through initial inquiry, application, and admission • Use a consultative sales approach to understand prospective students’ needs and educational goals • Recommend the University when appropriate and make compelling personalized recommendations • Facilitate enrollment through frequent phone contacts • Connect prospective students with Academic Advisors, One-Stop Specialists, and other campus personnel • Overcome prospective student objections when appropriate • Convert prospective students from inquiry through registration/matriculation into University students • Serve as the primary point of contact and guide prospective students through enrollment • Communicate the University’s value proposition and program requirements • Advise prospective students on suitable programs based on their goals and experience • Create and maintain accurate prospective-student rosters in the CRM • Provide feedback to the Enrollment team about student issues, questions, and barriers • Collaborate with the recruiting and enrollment team • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree, or equivalent combination of education and experience • 1 to 3 years of experience related to admissions, coaching, customer experience, or sales • Exceptional interpersonal skills for working effectively with diverse constituencies • Experience maintaining accurate records in a CRM and/or other student databases • Ability to work autonomously with a high level of initiative to achieve enrollment results • Good time management and prioritization skills • Comfort with enrollment targets and performance metrics • Ability to work effectively as a team member • Flexibility in a dynamic, growing, and evolving organization • Good written and verbal communication • Working knowledge of consultative sales • Student-focused, personalized, responsive service • Coachable and able to accept and implement feedback • High integrity and ability to articulate a point of view clearly • Self-disciplined, focused, and solution-oriented • Ability to plan, prioritize, and organize effectively • Optimistic, positive, and resilient • Personal computer proficiency and intermediate knowledge of Microsoft Office Suite, including Word, Excel, and Outlook • Availability during the Enrollment Coaching Center schedule: Monday–Thursday 8:00 AM–6:30 PM Pacific time and Friday 8:00 AM–4:30 PM Pacific time • Ability to work flexible hours, including occasional weekend and/or evening work • Subject to a background check and criminal history review

🏖️ Benefits

• Medical, dental, and vision coverage with spending account options • Remote options • Flexible schedules • 1/2 day Fridays (biweekly) • Generous time off, including paid holidays and a paid winter break • Life, disability, accident, legal, and identity protection • Student debt support • 403(b) plan with a Roth option • 3% non-elective retirement contribution and up to 6% match for a 9% total employer contribution • Tuition discounts for employees and family • Tuition Exchange program with other universities • PSLF eligible employer • Counseling services • Free Calm Health subscription • Year-round wellness programs