Bilingual Senior Loan Processor

🕒 July 27

🐊 Florida – Remote

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💵 $70k / year

⏰ Full Time

🟠 Senior

💬 Bilingual

🗣️🇪🇸 Spanish Required

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Logo of UMortgage

UMortgage

501 - 1000 employees

Founded 2020

💸 Finance

🏠 Real Estate

👥 B2C

Finance • Real Estate • B2C

UMortgage is a Philadelphia-based mortgage lender and broker that provides consumer home loan products and refinancing services. UMortgage offers conventional mortgages (including 30-year fixed), FHA loans, VA loans, cash-out and rate-and-term refinance options, and provides online calculators, educational resources, and sales/agent training. The company is NMLS-registered and presents itself as a regulated mortgage originator serving individual borrowers and real estate professionals.

📋 Description

• Manage a full pipeline of purchase and refinance loans from submission through closing. • Process a variety of loan types, including FHA, VA, USDA, conventional, jumbo, and non-QM loans. • Communicate with borrowers in both English and Spanish throughout the loan process. • Work directly with multiple wholesale lenders and lender portals. • Review approvals, identify conditions, and clear outstanding items quickly and accurately. • Communicate proactively with Loan Originators, underwriters, Realtors, borrowers, and title/escrow partners. • Support borrowers with clear, service-first communication and a strong sense of urgency. • Track contingency dates, closing dates, rate lock expirations, and other key file milestones. • Ensure files are compliant, complete, and ready before submission. • Maintain strong follow-up discipline to keep files moving toward clear to close. • Meet or exceed SLA expectations for file touches, turn times, and communication. • Maintain accurate loan status updates, notes, and documentation in Arive. • Read and understand lender conditions, investor overlays, and file-specific requirements. • Escalate issues appropriately while also bringing solutions and next steps.

🎯 Requirements

• 3+ years of mortgage processing experience • Fluency in English and Spanish • Minimum 2+ years working in a mortgage broker or non-delegated correspondent environment preferred • Experience submitting loans directly to wholesale lenders • Strong hands-on experience processing purchase transactions • Working knowledge of FHA, VA, USDA, conventional, jumbo, and non-QM loans • Strong understanding of TRID and mortgage compliance requirements • Ability to manage 25+ active loans with urgency and organization • Experience working with multiple lender portals and investor overlays • Strong follow-up discipline and clean documentation habits • Ability to communicate clearly, calmly, and professionally with borrowers, agents, LOs, title, and underwriting • Confidence owning files from submission through closing without constant direction.

🏖️ Benefits

• Health insurance • Paid time off • Professional development • Bonus per file

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