Associate Customer Business Manager, Emerging Pureplay & Digital Commerce Strategy

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $88.6k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

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Unilever

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1929

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Unilever is one of the world's leading consumer goods companies, with a vast portfolio of well-known brands in the categories of food and beverages, cleaning agents, beauty and personal care, and much more. The company is committed to providing high-quality products that meet the needs of consumers globally. Additionally, Unilever places a strong emphasis on sustainability and responsible business practices, aiming to make a positive impact on society and the environment.

📋 Description

• Own customer relationships, Joint Business Planning, and commercial performance across Emerging Pureplay accounts, including Grove, Thrive Market, iHerb, and future strategic customers • Deliver annual turnover, consumption, market share, trade investment, and profitability objectives • Lead customer negotiations, promotional planning, assortment expansion, innovation launches, and everyday growth initiatives • Partner with Customer Strategy & Planning, Marketing, Supply Chain, and Finance to develop and execute customer growth plans • Identify opportunities to increase digital penetration, recruit consumers, and drive category growth within Pureplay channels • Serve as the team's category and analytics lead, transforming data into action-oriented recommendations • Lead competitive intelligence, share analysis, pricing and promotion assessments, category reviews, and market trend analyses • Develop strategic points of view on customer performance, assortment opportunities, media effectiveness, and emerging digital commerce trends • Evaluate business performance and recommend optimization opportunities with agency, retail media, and internal stakeholders • Develop customer strategies using shopper insights, category growth management principles, and Net Revenue Management • Translate insights into plans improving conversion, basket size, loyalty, repeat purchase, and market share • Own Amazon order management and validation processes and maintain internal systems • Identify and test growth levers through media, content, subscription programs, and emerging digital capabilities • Integrate Sales, Marketing, Retail Media, Customer Strategy & Planning, Finance, Supply Chain, and Digital Commerce • Shape future ways of working, share best practices, build organizational capability, and drive data-driven continuous improvement

🎯 Requirements

• Typically, 5+ years of experience in Digital Commerce, Sales, Customer Development, Category Management, Business Analytics, Marketing, or related commercial roles • Experience managing customer relationships and delivering commercial growth outcomes • Strong analytical capabilities with experience in consumption data, customer reporting, market share analysis, and forecasting • Ability to translate complex data into clear business recommendations and growth strategies • Experience working cross-functionally across Sales, Marketing, Finance, Supply Chain, and Digital Commerce organizations • Strong communication, influence, negotiation, and strategic thinking skills • Advanced proficiency in Excel, business intelligence tools, and digital commerce analytics platforms • Demonstrates Unilever Behaviors: Care Deeply, Deliver with Excellence, Focus on What Counts, Stay Three Steps Ahead • Employment subject to verification of pre-screening tests, which may include drug screening, background check, credit check, and DMV check

🏖️ Benefits

• Bonus eligible • Long-Term Incentive (LTI) eligible • Health insurance, including prescription drug, dental, and vision coverage • Retirement savings benefits • Life insurance • Disability benefits • Parental leave • Sick leave • Paid vacation and holidays • Numerous voluntary benefits • Growth and development support • Disability assistance during the recruitment process