Statewide ECF CHOICES Manager

🔥 9 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BlueCross BlueShield of Tennessee

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Provide statewide operational leadership and oversight for ECF CHOICES programs • Ensure high-quality service delivery, regulatory compliance, and consistent application of program policies and procedures • Lead workforce development initiatives • Support employee engagement and retention efforts • Provide performance management and staff development across the program • Provide clinical oversight and drive operational excellence and positive outcomes for ECF CHOICES members and supporting teams • Evaluate and enhance workflow efficiency, effectiveness, and quality • Lead performance improvement efforts and implement best-practice solutions • Manage supervisory-level personnel and support coordination staff • Support hiring and ongoing training of the support coordination team • Establish partnerships and collaborations with internal and external stakeholders • Develop and maintain reporting mechanisms for tracking, trending, and monitoring initiatives and outcomes • Gather, analyze, and present data to comply with reporting requirements • Ensure compliance with federal, state, and agency policies, procedures, and standards through documentation review, clinical outcomes analysis, and staff education

🎯 Requirements

• RN, preferably with current Certified Developmental Disabilities Nurse (CDDN) certification; or bachelor’s degree in social work, nursing, education, another human service or health care profession, or related field • Meet federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP) • 5 years of supervisory experience required • 3 years of experience providing support coordination to persons receiving long-term care and/or home and community based services required • Experience with ECF CHOICES, LTSS TennCare, or community-based programs strongly preferred • Proven analytical and problem solving skills • Ability to perform non-routine analytical tasks • Team development skills • Ability to navigate complex, multi-system challenges • Proven leadership abilities that promote growth and development of employees • Excellent oral and written communication skills • Strong interpersonal and organizational skills • Demonstrated leadership skills • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)

🏖️ Benefits

• Full-time employee position • Occasional travel throughout Tennessee