Data Analyst – Fraud Strategy

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90k - $117.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

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United Airlines

WebsiteLinkedInAll Job Openings

10,000+ employees

🚗 Transport

✈️ Travel

🔥 Funding within the last year

💰 $750M Post-IPO Debt on 2026-07

Transport • Travel

United Airlines is a major U. S. -based passenger airline and travel services provider. The company offers flight booking, ticketing, check-in, mileage loyalty (MileagePlus), airport lounges (United Club), cargo services, corporate and group travel programs, and a range of travel products and partnerships to serve both leisure and business customers across domestic and international routes. United’s website and digital services support booking, managing trips, and ancillary services such as travel insurance, subscriptions, and credit card partnerships.

📋 Description

• Integrate fraud detected, prevented and realized-loss data to explain fraud scale, drivers and business implications across products, channels and customer journeys • Translate complex operational and analytical findings into narratives, presentations and recommendations for senior leaders and business stakeholders • Use approved AI tools to accelerate synthesis, drafting and audience-specific communication with human review • Develop and maintain dashboards and scorecards covering fraud volumes, prevented loss, realized loss, recovery, customer friction, operational workload and control outcomes • Automate recurring data preparation, quality checks and reporting workflows where appropriate • Analyze fraud activity and operational results to identify material trends, root causes, emerging risks and changes in business exposure • Quantify revenue, loss, cost, customer and operational effects of fraud and fraud controls • Establish metric definitions, validation checks, documentation and reconciliation practices for reporting datasets and AI-assisted outputs • Protect sensitive data and validate accuracy, bias and business context • Partner with Fraud Strategy, Operations, Loyalty, Digital Technology, Customer Insights, Sales and other teams to align metrics and turn insights into action

🎯 Requirements

• Bachelor's degree; preference for Business Analytics, Data Analytics, Finance, Economics, Statistics, Information Systems or a related quantitative or business field; equivalent experience accepted • 2+ years of relevant experience in fraud analytics, business intelligence, operational analytics, financial analysis, risk analytics, ECDLP or a related discipline • Ability to quantify business impact, create clear data visualizations and translate analytical findings into concise recommendations for technical and non-technical audiences • Ability to use approved generative AI and automation tools while validating outputs • SQL proficiency and experience reconciling, analyzing and interpreting large operational datasets • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position • Preferred: Master's degree • Preferred: experience developing executive-ready reporting, presentations and narratives for senior business stakeholders • Preferred: experience with fraud, retail, e-commerce, airline, financial services or another high-volume customer environment • Preferred: knowledge of fraud operations, loss prevention, customer experience metrics, financial measurement or operational performance management • Preferred: experience with enterprise AI assistants, natural-language analytics or workflow automation • Preferred: Tableau, Power BI, Looker or comparable visualization and reporting platform experience

🏖️ Benefits

• Top-tier health and wellness benefits • Parental leave • 401(k) • Space-available travel and flight privileges • Medical, dental and vision insurance • Life, accident and disability insurance • Employee assistance program • Commuter benefits • Paid holidays • Paid time off • Bonus and/or long-term incentive compensation awards • Employee-run Business Resource Group communities • Reasonable accommodations for applicants and employees with disabilities

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