Financial Counselor I

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

United Digestive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

United Digestive is a healthcare provider network specializing in comprehensive digestive and gastrointestinal (GI) care. Its partner practices deliver outpatient procedures (colonoscopy, hemorrhoid banding), diagnostic services (abdominal ultrasound, upper GI testing), nutrition counseling, and treatment for chronic GI conditions such as Crohn’s disease, ulcerative colitis, IBS, GERD, and other digestive disorders. United Digestive focuses on convenient, cost-effective, patient-centered care across multiple locations and provides resources like GI health information, patient portals, scheduling, and procedure preparation.

📋 Description

• Secure patient accounts financially for endoscopy and hospital procedures and office visits • Verify and thoroughly document insurance benefits using Greenway and Authorization Worklist • Manage referrals and authorizations • Monitor pending accounts and notify office and managerial staff about postponements or cancellations • Answer the internal FC phone line and assist employees with verification and billing issues • Work with self-pay patients and patients with outstanding balances or time-of-service deposits to establish payment plans • Assist with patient voicemail, document import, and patient portal tasks • Complete special verification assignments • Calculate and notify patients of payments, outstanding balances, and deposits due • Collect, record, and update patient demographic and insurance information • Counsel patients and relatives regarding payment for medical treatment or procedures • Answer emails and voicemails promptly • Complete information requests from United Digestive staff • Maintain HIPAA compliance and confidentiality • Participate in staff meetings and marketing activities • Complete other duties and special projects as assigned

🎯 Requirements

• High School Diploma or GED required • 3–5 years of insurance verification, prior authorization, and precertification experience in a medical setting • Gastroenterology experience preferred • Computer literacy • Ability to type 40 words per minute • Ability to operate practice and Microsoft Office applications • Excellent verbal and written skills • Attention to detail • Certified Financial Counselor, Certified Patient Account Representative, or similar certification is a plus • Ability to assist patients, visitors, coworkers, and physicians courteously and respectfully • Professional, outgoing, warm, and helpful attitude • Compassion when assisting ill people • Ability to plan, prioritize, and complete multiple delegated tasks • Ability to work under pressure and communicate issues promptly • Clear and professional communication with patients and coworkers by telephone, email, and in person • Ability to interpret and apply clinical and non-clinical best practices • Ability to sit and stand in a normal office environment • Must pass a pre-employment drug screening

🏖️ Benefits

• Travel within the Metro area required • Drug-free workplace • Equal Opportunity Employer