Manager, Account Management

Job not on LinkedIn

🔥 5 minutes ago

🏄 California, Colorado, +9 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $150k - $170k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UpGuard

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $105M Series C on 2026-02

Cybersecurity • SaaS • B2B

UpGuard is a company that provides a vendor risk management and security platform. The UpGuard Platform focuses on third-party/vendor risk management (TPRM), vendor discovery and onboarding, and AI security/governance (including an AI Security Center and tools to generate AI policy). It markets an AI-powered TPRM SaaS platform and highlights industry recognition (named a Leader in the IDC MarketScape 2026).

📋 Description

• Build and lead a team of Account Managers managing renewals, cross-sells, and upsells for high-touch customers • Scale, mentor, and develop a high-performing Account Management team • Forecast monthly and quarterly revenue retention and expansion results • Drive strategy and build executive relationships for top accounts • Collaborate with Sales, Marketing, and Product to optimize results and customer engagement • Use data and metrics to assess team performance and implement improvement initiatives • Ensure adherence to UpGuard’s post-sale processes and standards • Foster accountability and customer-first thinking within the team • Align with team leaders and individual contributors to support mentorship and career growth • Develop and execute customer retention strategies to maintain satisfaction and long-term account stability • Report to the Head of Customer Success, Americas • Support UpGuard’s Cyber Risk Posture Management platform, which integrates security ratings, threat intelligence, and agentic AI

🎯 Requirements

• Minimum 2 years of leadership experience managing Account Managers or similar post-sales teams • Proven track record in revenue retention and expansion • At least 3 years of experience in B2B SaaS as an individual contributor • Experience with renewals, cross-sells, and upsells • Experience using HubSpot CRM and Gong Revenue Intelligence • Ability to plan, monitor, and optimize post-sale activities based on team performance and customer feedback • Ability to simplify complex challenges and foster cross-functional collaboration • Executive presence and ability to influence at all levels • Customer-centric approach to building long-term relationships • Familiarity with MEDDPICC sales methodology and process is an advantage • Experience with cybersecurity and TPRM products is an advantage • Must complete a national police history check and reference checks before starting work • For US-based applicants, must be legally authorized to work in the United States without company visa sponsorship • US hiring is limited to CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC

🏖️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being • WFH set-up allowance • $1500 USD annual Learning & Development allowance • Annual leave/PTO plus two additional UpGuardian leave days • 18 weeks paid Parental Leave • Personal Leave Allowance including sick and carer’s leave • Fully remote working environment with no compulsory office attendance • Top-spec laptop provided • Paid subscriptions for generative AI tools • Comprehensive health insurance coverage • Commission offered

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