Compliance Specialist

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Logo of UPS

UPS

10,000+ employees

Founded 1907

📦 Logistics

🚗 Transport

🤝 B2B

🔥 Funding within the last year

💰 Grant on 2025-08

Logistics • Transport • B2B

UPS is United Parcel Service of America, Inc. , a global package delivery, logistics, and supply chain management company. It operates parcel, freight, and air transportation services (including UPS Airlines) and provides delivery and logistics solutions for both consumers and businesses, with extensive operational and professional development programs.

📋 Description

• Review compliance packet submissions and determine acceptance or rejection based on required documentation • Assess center compliance status and document exceptions to brand standards • Ensure center builds meet standards in Corporate and Area Owned locations • Follow up with Franchisee Consultants and Area Franchisees regarding past-due compliance packages • Develop and update documents supporting The UPS Store standards and specifications • Collaborate with internal teams and field representatives to address and escalate compliance concerns • Respond to field inquiries via email and Microsoft Booking sessions • Conduct sessions with field personnel regarding compliance reviews • Review changes to compliance processes, update supporting resources, and communicate changes to stakeholders • Process vendor check requests, franchisee funding releases, Renewal Rebates, vendor invoices, and account reconciliations • Review and process Order Workbooks (OOW) and Digital Order Workbooks (DOW) • Generate reports, review and update data, resolve report-generation issues, and propose operational solutions to management • Assist with Design and Construction, Operations, and other company initiatives as needed

🎯 Requirements

• Experience in compliance review and facilitation • Analytical skills for conducting analysis and identifying compliance issues • Positive, adaptable, agile, collaborative, and solutions-oriented mindset • Ability to identify customer problems and use internal resources to resolve complex issues • Experience using Microsoft Office products or equivalent software • Excellent communication skills with stakeholders • Attention to detail and ability to work independently • Reliable home office environment and ability to work effectively in a virtual team setting • 5+ years of franchise experience preferred • Bachelor’s Degree or internationally comparable degree preferred • Alternatively, current UPS employee with three years of UPS experience

🏖️ Benefits

• Remote work arrangement • Reliable home office environment requirement/support for virtual team setting • Permanent employment • Visa sponsorship for specific positions • Equal opportunity workplace free of discrimination, harassment, and retaliation

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