Instructional Design Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Logo of UPS

UPS

10,000+ employees

Founded 1907

💼 Consulting

🏥 Healthcare

🚗 Transport

Consulting • Healthcare • Transport

UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide.

📋 Description

• Support the design and creation of The UPS Store franchise network training programs and materials using instructional design methods • Work with subject matter experts, managers, vendors, and cross-functional teams to understand policies, procedures, systems, and skills requiring instruction • Recommend training solutions aligned with project and company objectives • Manage and coordinate the design, development, and implementation of instructor-led training programs • Develop Trainer Guides, Participant Guides, trainer slide decks, Quick Reference Guides, FAQs, Job Aids, Information Sheets, instructional video scripts, and Web-based Trainings • Upload new training elements into the learning management system for the franchise network • Coordinate with SMEs and project managers throughout course development • Produce instructional materials for classroom, e-learning, video, and written job aid delivery methods • Develop course content outlines, curricula, creative concepts, storyboards, and scripts • Gather training-needs data and learning interventions • Write course content and create relevant graphics • Collect and review text, graphics, animations, audio, glossary content, and test questions • Identify online learning technology innovations and suggest project improvements • Design evaluation tools such as surveys and questionnaires to measure training effectiveness

🎯 Requirements

• Experience demonstrating proficiency with Microsoft Office Suite products (Word, Excel, and PowerPoint) • Basic knowledge of visual design principles and the ability to create visually appealing and engaging learning materials • Excellent written and verbal communication skills for collaborating with stakeholders, developing instructional content, and providing feedback • Experience creating executive-level reports, dashboards, and data visualizations that communicate training participation, completion rates, knowledge retention, and program performance trends • Instructional Design experience in a corporate environment • Bachelor’s Degree (or internationally comparable degree) – Instructional Design, Business Administration, Training and Development, Project Management, English, Graphic Design, or related discipline (preferred) • Experience in an adult learning or training environment (preferred) • Experience using Learning Management Systems (LMS) (preferred) • Experience using Adobe Suites, Rise 360, Articulate, and/or Storyline (preferred)

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