Supplier Management Key Account Supervisor I

🔥 2 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $57.8k - $107.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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UPS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1907

🚗 Transport

Transport • Logistics

UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide.

📋 Description

• Manage purchase orders, coordinating with global locations to ensure smooth goods movement and maintain high customer satisfaction. • Foster relationships with international UPS offices, update SOPs, and ensure operational compliance. • Drive business growth by conducting strategic customer meetings, reviewing KPIs, and implementing data-driven solutions to enhance supply chain performance. • Oversee document management and corrective action plans, ensuring origin compliance. • Provide customers with business analysis reports to support analytical assessments of shipping activities, review the status of shipments, and ensure vendor compliance. • Act as a customer advocate to resolve pricing, service, and relationship issues and to prevent churn. • Deliver a seamless customer experience from initial contact to full integration for implementing new Supplier Management customers. • This position may require traveling depending on business needs.

🎯 Requirements

• Proven experience in supply chain management and/or ocean and customer relations • Strong analytical and strategic thinking skills • Excellent communication and relationship-building abilities • Ability to manage multiple tasks and prioritize effectively • Must have a Bachelor's Degree (or international equivalent) or be a current UPS employee with three years of UPS experience • Must have Ocean freight experience – Required • Must have Intermediate Excel Skills – Required • Proven experience delivering customer service in direct customer-facing environments – Required

🏖️ Benefits

• Medical/prescription drug coverage • Dental coverage • Vision coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program