Client Services Manager

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Urrly

1 - 10 employees

🎯 Recruiter

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Recruitment • Healthcare Insurance • Artificial Intelligence

Urrly is a healthcare recruitment agency that combines the expertise of healthcare recruiters, data scientists, and AI agents to help healthcare innovators secure exceptional talent quickly and affordably. Specializing in Recruitment-as-a-Service (RaaS) and Recruitment Process Outsourcing (RPO), Urrly streamlines the hiring process for U. S. healthcare companies by significantly reducing time-to-fill and cost-per-hire metrics. The company utilizes AI technology to automate administrative tasks and connect clients with top-tier candidates, providing a budget-friendly alternative to traditional recruiting agencies. Urrly's services cater to forward-thinking healthcare organizations looking to enhance their talent acquisition processes.

📋 Description

• Lead day-to-day communication for assigned health plan clients • Manage requests and deliverables with tight tracking • Coordinate outreach, scheduling, field ops, reporting • Build client reports, dashboards, and status updates • Flag risks early and drive fixes fast • Maintain milestones, notes, and documentation • Support onboarding and launch of new programs

🎯 Requirements

• Healthcare client services or operations experience • Experience working with healthcare clients • Strong Excel skills (pivots, VLOOKUP, formulas) • Clear written and verbal communication • Manage multiple programs independently • Work standard U.S. business hours, remote-ready

🏖️ Benefits

• Health, dental, vision • PTO • 100% remote

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