Payment Application Specialist

🔥 3 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $16 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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US Acute Care Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏥 Healthcare

💊 Pharmaceuticals

📡 Telecommunications

💰 Private Equity Round on 2021-02

Healthcare • Pharmaceuticals • Telecommunications

US Acute Care Solutions is a physician-owned company specializing in the management and provision of acute care services across the United States. With a focus on emergency medicine, hospital medicine, and critical care, USACS partners with health systems to enhance patient care and improve the healthcare continuum. Annually, the company serves over 10 million patients and operates more than 500 clinical programs in 30 states, driven by a commitment to innovation, quality, and collaborative healthcare delivery.

📋 Description

• Collaborate with the Athena team to identify, investigate, and resolve duplicate or misrouted payment items via CRM • Assist in balancing and reviewing third-party collection vendor accounts for financial reconciliation and reporting accuracy • Communicate with payers by phone and other channels to research and obtain missing or omitted payment-posting information • Transition One Time Use credit card payers to EFT/ACH payment methods using the BSG ticket process • Review, upload, and post paper remittances and Electronic Remittance Advice (ERA) files from payer web portals into Athena • Monitor, document, and escalate emerging trends, recurring issues, and unusual payment-posting challenges • Apply incoming unpostable and correspondence records to correct patient accounts and claims • Perform additional departmental duties as assigned • Meet or exceed production and quality targets set by management

🎯 Requirements

• High School Diploma or equivalent required • Additional education or certifications in finance, accounting, or healthcare administration preferred • Experience with Health Insurance Websites/Portals required • Experience with Financial Records to resolve missing payments required • Proficient in review of Explanation of Benefits and Posting required • Experience communicating with payers to research and obtain missing or omitted information required • Prior experience in payment processing, revenue cycle management, or related financial operations preferred • Proficiency with Windows-based PC hardware and software, especially spreadsheet applications for data analysis and reporting • Strong problem-solving skills to independently identify, research, and resolve complex discrepancies • Excellent interpersonal and communication abilities • Commitment to maintaining confidentiality of sensitive patient and financial information • Ability to prioritize and manage multiple tasks in a fast-paced environment • Willingness to work overtime during peak periods or special projects • Exceptional attention to detail • Ability to sit for extended periods; occasional walking, standing, bending, stooping, and lifting up to 15 pounds • Close visual acuity for detailed work

🏖️ Benefits

• Medical, dental, and vision insurance options • Health savings accounts (HSA) and flexible spending accounts (FSA) • 401(k) employee and employer contributions • Paid time off, including vacation, sick leave, and company holidays • Paid parental leave & family support benefits • Short-term and long-term disability insurance • Life and accidental death & dismemberment (AD&D) insurance • Employee assistance programs & wellness resources • Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role • Competitive benefits and unlimited paths for advancement • Culture of robust support