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Process Improvement Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $70.2k - $99.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on U.S. Engineering's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of U.S. Engineering

U.S. Engineering

501 - 1000 employees

Founded 1893

🏥 Healthcare

📦 Logistics

🏗️ Construction

Healthcare • Logistics • Construction

U. S. Engineering is a leading provider of mechanical contracting and engineering services with over 130 years of experience. They specialize in integrated solutions for HVAC, plumbing, fabrication, and construction management, serving various sectors such as healthcare, education, and commercial facilities. Their commitment to innovation and sustainability is evident in their projects that focus on energy efficiency and performance optimization for buildings.

📋 Description

• Review existing business processes to identify inefficiencies, bottlenecks, redundancies, and improvement opportunities • Gather information from operational teams and subject matter experts to understand workflows, challenges, and business requirements • Analyze process performance and recommend improvements to efficiency, accuracy, consistency, and productivity • Document current-state and future-state processes, workflows, procedures, and process maps • Develop, update, and maintain standard operating procedures, workflow diagrams, reference materials, and related documentation • Support standardization of processes and best practices across departments and business functions • Assist with planning, coordination, and implementation of approved process improvement initiatives • Track project activities, timelines, milestones, deliverables, risks, and follow-up items • Collect, organize, and analyze operational data to support process assessments and recommendations • Assist in developing and maintaining KPIs, dashboards, tracking tools, and reporting materials • Monitor process performance, identify trends or recurring issues, and summarize findings and results • Support change implementation through meeting coordination, stakeholder communication, training materials, and reference guides • Collaborate with cross-functional teams on process walkthroughs, working sessions, root cause analysis, and problem-solving activities • Research process improvement tools, methodologies, emerging technologies, and industry best practices • Work under the direction of the Director of Process Optimization and partner with operational stakeholders across company-wide departments and business functions • Perform other related duties as assigned

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field preferred; equivalent relevant experience may be considered • Two or more years of experience in process improvement, business operations, project coordination, business analysis, or a related field preferred • Experience documenting business processes, developing procedures, analyzing operational information, or supporting improvement initiatives is desirable • Experience working collaboratively across departments or business functions is preferred • Strong analytical, problem-solving, and organizational skills • Ability to evaluate workflows, identify inefficiencies, and support practical process improvements • Proficiency in documenting processes, creating workflow diagrams, and maintaining standard operating procedures • Strong written and verbal communication skills • Ability to gather information, identify trends, and summarize findings clearly and actionably • Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Visio or comparable process-mapping tools • Strong attention to detail and ability to manage multiple assignments and deadlines • Ability to build effective working relationships with employees and stakeholders at various organizational levels • Ability to work independently while collaborating with the Director and cross-functional teams • Commitment to accuracy, consistency, accountability, and continuous improvement • Ability to sit, stand, walk, and use a computer for extended periods • Ability to travel between office locations and project sites • Ability to access construction sites while wearing required personal protective equipment (PPE) • Ability to occasionally lift up to 25 pounds • Employment eligibility/work authorization information required during application

🏖️ Benefits

• Year-end bonus based on company and/or individual performance • Paid time off • Health plans • Dental plans • Vision plans • Matching retirement contributions • Matching 529 contributions • Equal employment opportunity protections • Pre-employment drug screen for employment offers

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