Manager, GTM Enablement

Job not on LinkedIn

🔥 28 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UserTesting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Build, run, and maintain onboarding programs for new hires across Sales, Account Management, and Customer Success • Schedule onboarding, deliver content, and track completion and certification • Create and update playbooks, battlecards, call guides, FAQs, and reference materials • Run live and recorded training sessions on products, features, processes, and skills • Manage the ongoing learning content calendar • Administer enablement tools including LMS, Highspot/Seismic, and Gong • Upload content, organize libraries, manage access, and fix broken links or outdated materials • Support product launches and process rollouts with training materials, FAQs, job aids, and enablement sessions • Coach individual representatives and small groups through call observation and recording reviews • Track training completion, content views, and certification pass rates • Report metrics regularly and adjust content based on performance • Manage workload and priorities for a small team of enablement professionals • Assign projects, review content and output, and coach direct reports • Respond to ad hoc training, content, and coaching requests from Sales, Customer Success, and Account Management managers • Gather feedback from representatives and managers and iterate on programs

🎯 Requirements

• 5+ years of hands-on experience in Revenue Enablement, Sales Enablement, Customer Success Enablement, Learning & Development, or a related field • Experience building training content and running programs directly • Experience creating training materials, playbooks, and job aids from scratch • Comfortable presenting and training groups in live and virtual settings • Working knowledge of revenue technology platforms such as Salesforce, Highspot, Seismic, Gong, or an LMS • Ability to administer and maintain enablement tools • Strong organizational skills and ability to manage multiple projects and requests • Ability to pull and interpret basic usage and completion data • Bachelor's degree or equivalent combination of education and professional experience • People-management experience is a plus, but not required to have led large teams

🏖️ Benefits

• Equal Opportunity Employer • Inclusive and accessible interview experiences • Interview process accommodations available • Diverse and welcoming workplace • Participation in the U.S. Federal E-Verify program