Senior Standards Engagement Manager

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🔥 3 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $126.3k - $171.6k / year

⏰ Full Time

🟠 Senior

👔 Manager

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US Pharmacopeia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1820

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

US Pharmacopeia is a non-profit scientific organization that develops and publishes public quality standards, reference materials, and analytical guidance for medicines, dietary supplements, and food ingredients to protect patient and consumer safety worldwide. USP provides over 7,000 reference standards, verification and audit programs, training and technical guidance (including for biologics, gene therapies, and impurities), and data-driven tools to strengthen medicine supply chains and regulatory predictability.

📋 Description

• Develop donation-focused account strategies and drive collaboration across internal stakeholders and partners • Lead global monograph acquisition and donation efforts, particularly in North America and Europe • Identify and develop contacts to acquire information for USP public standards • Support new monograph development, modernization of existing monographs, and compendial requests addressing FDA comments • Develop account-specific plans and performance targets supporting donation strategies • Deliver standards donation targets and quality data/components for Science staff and USP Expert Committees • Educate and assist potential monograph sponsors regarding USP and comprehensive compendial strategy • Conduct business and relationship development activities with donors and stakeholders • Develop and nurture relationships with key contacts and decision-makers • Deliver professional presentations to C-suite, Regulatory Affairs, Quality, and R&D audiences • Provide scientific and technical support to assigned donors • Leverage Science, Strategic Customer Development, Scientific Affairs, and USP Education resources • Maintain account information and update the contact management system and Salesforce • Execute calls, emails, videoconferences, and customer visits with assigned accounts • Support donor events and workshops • Track donation drivers, barriers, progress toward goals, and monthly reporting • Work with donations operations and donor recognition teams to support donors and global public health • Report to the Standards Engagement Director as an individual contributor

🎯 Requirements

• Bachelor's degree in Chemistry, or a related science field required, or business degree and/or related field experience • 8–10 years’ experience in a life sciences role, preferably in the pharmaceutical industry, specialty chemicals, a contract service organization that does testing for the pharmaceutical industry, or experience conducting USP-NF testing in an analytical laboratory • 2–5 years’ experience providing account management to pharmaceutical or chemical/laboratory supply channels • Experience in life sciences-related work with customer-facing engagement activities • Good interpersonal and communication skills • Basic understanding of a pharmacopeia and use of compendial standards • Basic understanding of the pharmaceutical industry • Ability to influence without direct authority • Results-driven with demonstrated successful outcomes • Ability to work with diverse employees and customers • Ability to handle multiple priorities in a fast-paced environment • Ability to work flexible hours when needed • Account management skills • Strong problem-solving skills with a customer-centric approach • Excellent relationship-building skills with stakeholders • Excellent in-person and virtual presentation skills • Self-motivated and able to work in a fast-paced, multi-task environment • Proficiency with Microsoft Office, data query, analysis, and reporting • Ability to build effective work relationships and work collaboratively in a global setting • Ability to manage multiple competing priorities with high attention to detail • High business acumen and ability to deliver on business objectives • Comfort navigating ambiguity and frequent change • Demonstrated initiative, resourcefulness, and good judgment • Willingness to travel up to 50% domestically and internationally

🏖️ Benefits

• Company-paid time off • Comprehensive healthcare options • Retirement savings • Reasonable accommodations for individuals with disabilities • Professional development, mentorship, and leadership opportunities • Training in equitable management practices and tools • Inclusive and collaborative work environment

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