Director of Patient Services

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Valeris

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Provide direction and oversight for patient services operations • Support delivery of patient access and adherence services for life sciences customers • Help improve the patient experience and access to critical medications • Use healthcare expertise, technology, data, and strategic insights to support commercialization solutions • Work in a professional office environment using computers, phones, photocopiers, and other standard office equipment • Travel as needed, although travel is described as very minimal

🎯 Requirements

• Prefer candidates who can type at least 35 words per minute with 97% accuracy • Very minimal flexibility to travel as needed is preferred • Ability to regularly talk or hear • Ability to sit for long periods of time • Ability to use hands to type, handle, or feel • Ability to reach with hands and arms • Successful completion of a background check • Drug screen may be required depending on the position

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Mission-driven, inclusive culture • Inclusive workplace that values diversity

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