Executive Care Coordinator

🕒 July 20

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Executive

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Compassionately deliver an exceptional experience to many patients per day • Adjust approach to patient needs by communicating clearly and focusing on the accuracy of details • Complete benefit investigations, tracking prior authorizations / denial appeals • Assist patients or other callers/stakeholders through resolution (via email, inbound/outbound calls) • Provide expertise on insurance coverage and common access and reimbursement challenges • Educate on the access and reimbursement support tools available from PharmaCord • Build trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries • Manage inbound and outbound calls to patients, caregivers, specialty pharmacies, and healthcare professionals • Document all activities within the Lynk system, maintaining detailed records of reimbursement activities

🎯 Requirements

• Completion of Bachelor's degree (or higher) required • A degree in healthcare administration, social science or similar related fields is strongly preferred. • Minimum two years of experience in healthcare access delivery or management is strongly preferred. • 5-10 years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education experience will be considered in lieu of degree. • Will consider other certifications and five or more consecutive years of experience in relevant field. • Certification examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager). • Strong understanding of medical terminology, coding systems (ICD-10, CPT, HCPCS), and insurance processes. • Demonstrated examples of executing within guardrails recognizing urgency and consistently delivering patient centric results. • Excellent attention to detail and organizational skills. • Ability to prioritize tasks and work efficiently in a fast-paced environment. • Effective written and verbal communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders. • Demonstrates the ability to think critically and issue resolution. • Knowledge of healthcare compliance regulations, including HIPAA and Medicare/Medicaid guidelines. • Bi-lingual skills are a plus.

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Additional health support, including telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave to support work-life balance • Team members receive nine paid holidays plus two floating holidays • Opportunities for advancement in a company that supports personal and professional growth • A challenging, stimulating work environment that encourages new ideas • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace