Intake and Triage Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Ingest documents into the OnBase document management system • Categorize documents in OnBase according to document type, program rules, and work instructions • Enter data from ingested documents into Lynk accurately and efficiently • Escalate incomplete and urgent documents to Supervisors • Notify the Supervisor when OnBase is out of service • Notify the Supervisor of material increases in the document queue • Review documents and identify missing or incorrect information • Communicate trends involving missing information or non-conforming materials • Report Adverse Events and Product Complaint inquiries according to client procedures • Perform duties assigned by the manager

🎯 Requirements

• Bachelor’s degree strongly preferred or equivalent experience required • Customer service and healthcare industry experience preferred but not required • Ability to work an 8.5-hour shift between 8 am and 8 pm, Monday to Friday required • Remote work eligibility subject to work-from-home criteria and business need • Detail oriented • Excellent data entry speed • Excellent keyboard skills • Basic computer knowledge • Ability to accept feedback and coaching • Ability to follow processes timely and accurately • Ability to perform routine tasks consistently throughout the work day • Ability to sit for long periods of time • Ability to multitask effectively • Ability to recognize emotions and their effects • Maintain honesty and integrity • Take responsibility for performance • Adaptable and flexible with change • Innovative and open to new ideas • Achievement driven and committed to continual improvement • Align with group or organizational goals • Initiative and persistence in pursuing goals • Service oriented toward patients and care partners • Clear communication • Ability to type at least 35 words per minute with 97% accuracy preferred • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on position, drug screen required as a condition of employment