VP, Client Solutions – Design

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🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Lead the strategy, execution, and operational excellence of Valeris’ Design & Implementation programs • Ensure client solutions are scalable, operationally excellent, regulatory-compliant, profitable, and provide an exceptional stakeholder experience from contract award through operational handoff • Bridge Commercial, Product, Technology, Patient Support Operations, Client Services, and Executive Leadership • Establish the long-term vision, operating model, governance, and program capabilities for consistent implementation of Valeris products and services • Recruit, coach, mentor, develop, and lead patient support Designers • Oversee client implementation activities, including solution architecture, executive guidance, implementation strategy, launch readiness, and operational transition • Develop standard processes, governance, design principles, best practices, lessons learned, implementation playbooks, templates, and reusable assets • Partner with Commercial during business development, client meetings, strategy and design sessions, bid defenses, and RFP/RFI responses • Develop implementation approaches, timelines, and resource allocations for client budgets • Build trusted executive relationships with clients and influence senior executives and cross-functional leaders • Partner with Operations, Project Management, Information Technology, Product Management, and other workstream leaders on integrated patient support solutions • Ensure operational readiness through end-to-end testing and align architecture across CRM, portals, websites, and text-messaging technology teams • Monitor risks and dependencies and develop mitigation plans • Ensure security, privacy, regulatory, enterprise, documentation, and stakeholder sign-off standards are followed • Drive continuous improvement, organizational transformation, and new service expansion • Represent Valeris at industry conferences, advisory boards, executive forums, and customer events • Monitor commercialization trends and translate market intelligence into program or enterprise strategies • Support the annual department budgeting process

🎯 Requirements

• Bachelor’s degree required • 15+ years of progressive leadership experience within healthcare, specialty pharmacy, pharmaceutical commercialization, patient services, reimbursement support, or related industries • Minimum of 10 years leading large cross-functional implementations or a patient support operations organization • Extensive knowledge of patient support services, HUB operations, reimbursement support, copay administration, specialty pharmacy, and commercialization services • Proven experience building scalable operational organizations and managing enterprise portfolios and organizational budgets within patient support services • Expertise in leadership, patient support design, and operational transformation, with demonstrated success leading large-scale strategic initiatives • Strong commercial, financial, and business acumen • Exceptional executive communication and presentation skills, with ability to influence executive stakeholders internally and externally • Willingness to travel up to 30% • Attend industry conferences and other events as necessary • Experience supporting Fortune 500 pharmaceutical manufacturers in patient support services or similar verticals preferred • MBA or other advanced degree preferred • Demonstrated success building high-performing leadership teams preferred • Experience influencing internal and external executive leadership • Proven track record of building and managing high-performing teams • Demonstrated success leading organizations and teams through growth and transformation • Ability to type at least 35 words per minute with 97% accuracy preferred • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on the position, drug screen required as a condition of employment