Inside Account Executive

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $55k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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Valet Living

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

👥 B2C

🏠 Real Estate

💰 $265k Seed Round on 2018-02

B2B • B2C • Real Estate

Valet Living is a premier provider of amenity services focused on enhancing the living experience in multifamily communities. They offer a variety of services, including doorstep trash collection and pet park management, which improve property values and provide support for property managers and residents alike. Their goal is to set the standard for residential living by offering convenience and quality service to communities.

📋 Description

• Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals. • Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio. • Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts. • Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence. • Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs. • Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded. • Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance.

🎯 Requirements

• Minimum 1-2 years in a B2B sales or account management role, ideally managing a high-volume client portfolio. • A true relationship builder who thrives on providing an exceptional client experience and ensuring satisfaction. • Excellent verbal and written communication skills with the ability to influence and problem-solve effectively. • Exceptional time management skills and the ability to prioritize in a fast-paced environment. • Proven ability to work cross-functionally with sales and operations teams to solve problems and meet client needs. • Salesforce experience preferred; proficient in Microsoft Office Suite. • Multifamily or service industry experience is a plus. • Bachelor’s degree in Business, Communications, Marketing, or a related field preferred.

🏖️ Benefits

• Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts • No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays. • 401k with company match, life and disability insurance, AD&D, and business travel coverage • Tuition reimbursement up to $5,250 per year and access to our online education center • Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs