Specialty Products Technician

Job not on LinkedIn

🔥 12 hours ago

🏈 Alabama, California, +10 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Validity Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Validity Inc. specializes in providing data solutions to help businesses improve their operations through trustworthy data. With over 20 years of experience, Validity's services encompass a wide range of specialties, including CRM, data validation, deduplication, email verification, and data quality management. Their solutions, such as Everest, DemandTools, and BriteVerify, are trusted by tens of thousands of organizations worldwide to enhance marketing, sales, and customer success efforts, ultimately driving better engagement and increased revenue.

📋 Description

• Process and review state abuse and neglect registry searches • Process and review healthcare sanctions searches and complete monthly monitoring • Complete credential verifications and document findings accurately • Process social media screening requests and review results • Review, organize, upload, and maintain required documentation • Ensure screening results and supporting documentation meet federal, state, regulatory, and client-specific requirements • Monitor assigned tasks and follow up on outstanding information • Identify discrepancies, missing information, or potential issues and escalate them • Maintain accurate notes, documentation, and status updates • Respond to internal and external inquiries about specialty screening services • Communicate with internal teams and external partners to resolve issues • Support the Client Experience team with client questions and service concerns • Document client interactions in the CRM • Review ready-to-review tasks in the Document Management System • Verify submitted documents for completeness, accuracy, and compliance • Maintain records and complete tasks within established timelines • Follow specialty screening procedures and requirements • Participate in quality improvement efforts and communicate recurring issues to leadership • Collaborate with Product Management, Client Experience, and other internal teams • Maintain knowledge through company and industry-specific training • Develop proficiency across assigned Specialty Products and serve as a resource for routine questions • Complete administrative duties including data entry, basic reporting, answering phones, and filing • Perform other duties as assigned

🎯 Requirements

• Minimum of a high school diploma • Two years of relevant experience in a client/customer service role • Exemplary customer service skills with internal team members, clients, and vendors • Concise and effective written and verbal communication skills • Software savvy and technically adaptable • Comfort with repetitive tasks and attention to detail in a high-volume, deadline-driven environment • Ability to absorb procedures quickly • Utmost level of professionalism • Keen eye for innovation and efficiency

🏖️ Benefits

• Fully remote/work from home • Flexible PTO • Fun and challenging work environment • 401K plus matching • Comprehensive benefits plan • Paid volunteer hours • Training and professional development opportunities • Equal Opportunity Employer supporting diverse cultures, perspectives, skills, and experiences