Epic Certified Applications Analyst – ASAP, Clin Doc

🔥 3 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $36 - $54 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Valley Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1993

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Valley Health is a not-for-profit regional health system based in Winchester, Virginia that provides hospitals, primary care, urgent care, specialty services (cancer care, heart & vascular, neurosciences, orthopedics), lab and imaging, virtual visits and behavioral health services. It operates patient-facing digital tools (the My Valley Health/MyChart mobile app), runs community programs and events, and emphasizes patient-centered care across the eastern panhandle of West Virginia and northern/top of Virginia.

📋 Description

• Implement and maintain Epic systems and databases for optimum performance • Manage complex Information System projects and products using Epic solutions to meet business needs • Maintain Epic applications and facilitate updates, new releases, and system enhancements • Conduct or participate in technical and application reviews to assess feasibility, cost, and usefulness • Evaluate service requests, participate in vendor demos, site visits, and reference calls • Investigate systems, define automation requirements and objectives, and assess alternative solutions • Troubleshoot application problems and support end users to optimize user experience • Respond to system issues and requests according to SLA goals, standards, and policies • Analyze complex processes through collaboration, research, workflow analysis, and data extraction • Support project planning, problem resolution, change control, and quality assurance • Participate in review and testing of new enterprise applications and updates • Prioritize and implement requested changes to enterprise applications • Analyze new functionality and determine implementation schedules • Assist with recruitment, development, training, and mentoring of employees • Communicate project and team status to internal and external customers • Escalate issues and communicate status to leadership • Participate in meetings, huddles, and work groups; prepare minutes, correspondence, and status reports • Support new-version releases and change-control processes

🎯 Requirements

• Bachelor’s Degree in Healthcare or an Information Technology-related field, or four years of equivalent work experience • Minimum of three years’ experience in an IT or healthcare role • At least one Epic certification or accreditation required • Epic certification or accreditation in primary module(s), or as specified by the applications, required within six months of hire • Current Epic certifications or accreditations must be maintained according to Epic Corporation standards • Epic end-user experience preferred • Ability to lead meetings, prioritize, resolve conflicts, maintain issue lists, and follow a project plan • Competence in Microsoft Office • Strong verbal and written communication and follow-up skills • Technical knowledge of coordinating, configuring, and building healthcare IT to drive quality improvement, meaningful use, and safety goals • Knowledge of regulatory requirements for health system EHRs • Ability to lead and mentor application teams • Ability to work independently and collaboratively on content build, projects, and upgrades • Experience in change management required • Experience in intra-system design highly preferred • On-call availability required

🏖️ Benefits

• A Zero-Deductible Health Plan • Dental and vision insurance • Generous Paid Time Off • Tuition Assistance • Retirement Savings Match • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing • Membership to Healthy U: An Incentive-Based Wellness Program • Health savings account • Flexible spending account for childcare • Life insurance • Short-term and long-term disability • Professional development • Discounts to on-campus dining