Claims Specialist – Bodily Injury

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Logo of Vanliner Insurance Company

Vanliner Insurance Company

51 - 200 employees

🛡️ Insurance

🚗 Transport

💸 Finance

Insurance • Transport • Finance

Vanliner Insurance Company is a specialty insurance provider focused on moving and storage, last-mile delivery and commercial transportation sectors. As a subsidiary of National Interstate and part of Great American Insurance Group, Vanliner offers tailored insurance products, claims handling, loss control and telematics solutions for transportation-related businesses. The company emphasizes creative coverage solutions for niche carrier classes, professional risk-management services, and an employee-focused culture with career development and comprehensive benefits.

📋 Description

• Manage a large inventory of complex claims to evaluate compensability and liability • Plan and conduct complex claims investigations to confirm coverage and determine liability, compensability, and damages • Analyze and negotiate appropriate claim settlements and reserves within prescribed authority • Attend arbitrations, mediations, depositions, or trials as needed • Convey complex coverage and settlement information to insureds, claimants, and external partners • Authorize payments within assigned authority limits and ensure timely payment • Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements • Potentially oversee performance and coach staff, including participating in talent selection, development, and performance management decisions • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience • Minimum of 9 years of experience in property and casualty claims handling • Completion of or continuing progress toward a professional designation such as Associate in Claims (AIC) preferred • Commercial Auto and Litigation experience preferred • Excellent analytical, negotiation, and problem-solving skills • Strong knowledge of insurance policies, coverage, and claims handling procedures • Knowledge of industry laws and regulations • Advanced ability to organize and prioritize caseloads for timely claim resolution • Excellent interpersonal and communication skills, with ability to build relationships and lead negotiations • Ability to handle confidential information with discretion • Must be authorized to work in the United States without current or future employment visa sponsorship

🏖️ Benefits

• Medical, dental, and vision coverage • Wellness plans • Parental leave • Adoption assistance • Tuition reimbursement • Paid Time Off • Paid holidays • 401(k) plan with company match • Employee stock purchase plan • Commuter benefits

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