Patient Account Specialist

Job not on LinkedIn

🕒 September 18

🇺🇸 United States – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Value-Based RCM

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

Healthcare • Healthcare Insurance • Fintech

Value-Based RCM is a trusted partner in healthcare revenue cycle management, specializing in providing tailored, technology-enabled solutions for hospitals, health systems, and specialty physician groups. By simplifying RCM processes, Value-Based RCM allows healthcare providers to focus more on patient care rather than financial operations. The company emphasizes a custom approach to meet unique needs and strives to enhance the healthcare communities it serves through its dedicated team and innovative strategies.

📋 Description

• Manage inbound and outbound calls related to patient accounts • Ensure the highest level of patient satisfaction • Use, protect, and disclose patient protected health information (PHI) in accordance with HIPAA standards • Interact with patients via phone, email, or online chat regarding accounts or upcoming procedures • Assist patients with account inquiries, charge descriptions, and insurance • Coordinate with various departments to handle patient requests appropriately and timely • Identify opportunities to improve departmental and company processes and services • Maintain strong knowledge of client processes • Support the team through strong attendance and performance • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Healthcare customer service experience required • Excellent problem-solving and communication skills, including active listening • Working knowledge of EOB’s, CPT and DX codes • Ability to work independently and as part of a team • Knowledge of HIPAA and PHI guidelines • Proficient in Microsoft Office (Outlook, Excel, Word) • Strong organizational skills and attention to detail • Ability and desire to work in a remote environment • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Monday to Friday schedule

🏖️ Benefits

• Paid time off • Work from home • 401K plan options with company match • Company-sponsored medical, dental, and vision insurance • Company-paid life insurance • Company-paid long-term disability insurance • Company-paid short-term disability insurance

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