VP Technical Account Management

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Vega

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🍽️ Food & Beverage

🏥 Healthcare

🛍️ eCommerce

Food & Beverage • Healthcare • eCommerce

Vega is a consumer nutrition brand that makes plant-based protein powders, supplements, and ready-to-drink shakes designed for athletic performance and everyday nutrition. The company emphasizes clean, gluten-free, and purpose-driven formulations for athletes and health-conscious consumers, sells direct-to-consumer through an online storefront and retail channels, and offers subscription and rewards programs.

📋 Description

• Own Vega's entire post-sale technical engagement model • Build and scale Vega's post-sale organization • Define post-sale technical deployment standards, processes, playbooks, and scalable engagement models • Establish KPIs that reflect customer value • Hire, develop, and scale a global team of Technical Account Managers • Ensure strategic customers achieve measurable value from onboarding through long-term impact • Build technical and executive relationships with strategic accounts • Serve as senior technical escalation point for complex issues on important accounts • Identify portfolio risks and drive mitigation • Partner with Account Management, Support, Product, and Engineering to drive retention and resolve issues • Translate customer patterns, friction, and gaps into product influence • Represent security-team needs in roadmap decisions • Advocate for agentic detections and AI-driven security workflows • Travel to customer sites for key engagements approximately 50% of the time

🎯 Requirements

• 10+ years working directly with customers in technical account management, pre-sales, customer success, or security consultancy roles • 5+ years of proven experience managing and scaling a TAM team in B2B SaaS • Hands-on experience with SIEM or security analytics platforms • Experience at a cybersecurity company • Startup experience strongly preferred • Proven track record with large enterprises, including Fortune 100 accounts • Strong cloud fundamentals across AWS, Azure, and/or GCP • Excellent leadership and stakeholder communication skills with engineers and C-suite • Comfort working in a high-growth, global startup environment • Background in a SOC, Security Engineering, Incident Response, or Threat Hunting role is a bonus • Experience building post-sale organizations from the ground up is a bonus • Familiarity with KQL (Kusto Query Language) is a bonus

🏖️ Benefits

• Remote work • Travel to customer sites for key engagements (~50% of the time)