Customer Support Specialist, Tire Guru

🔥 1 minute ago

⛷️ Utah – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Vehlo

Vehlo

501 - 1000 employees

🚘 Automotive

📦 Logistics

💼 Consulting

Automotive • Logistics • Consulting

Vehlo is a technology company that provides a suite of industry-focused software and payments solutions for vehicle service operations, including dealership service lanes and independent auto repair shops. Their platform streamlines shop workflows, increases technician productivity, helps close more repair orders, and integrates payment processing, consumer financing, and capital lending to improve revenue and customer experience. Vehlo’s products are built by industry veterans to optimize operations, drive customer loyalty, and connect with existing shop software.

📋 Description

• Provide clients with the best possible experience with Tire Guru • Learn Tire Guru and educate clients on general business management software support • Provide professional and knowledgeable support for Tire Guru products • Develop a good understanding of the tire and automotive industry • Develop customer relationships • Provide software support and training while managing multiple priorities

🎯 Requirements

• 0–2 years of previous customer support experience • Teamwork and communication skills • Desire to learn, willingness to take initiative and adapt • Knowledge of web-based software programs • Ability to prioritize tasks and tactfully negotiate priorities with end users • Ability to demonstrate and maintain evidence of technical knowledge • Ability to manage multiple projects • Ability to collaborate in a team-oriented environment and work independently

🏖️ Benefits

• Comprehensive benefits package • Opportunity for impact, growth, recognition, and rewards

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