Manager, Loss Prevention

🕒 July 28

🏢🏡 New York City – Hybrid

💵 $130k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veho

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

📦 Logistics

🛍️ eCommerce

🤝 B2B

💰 $170M Series B - Veho on 2022-02

Logistics • eCommerce • B2B

Veho is a tech-enabled last-mile delivery and logistics company that provides e-commerce-focused delivery and fulfillment services to retailers and marketplaces. It operates a network of drivers, routes, and local hubs to offer fast, reliable parcel delivery and improve customer experience, positioning itself as a B2B partner for online merchants seeking optimized shipping and delivery operations.

📋 Description

• Lead end-to-end investigations of lost packages, shrinkage, theft, or security incidents across the network — from initial trigger through root-cause determination and case closure. • Conduct scene assessments, gather physical and digital evidence, and interview employees and witnesses using structured investigative interview techniques. • Maintain clear written case files, incident reports, and evidence logs suitable for internal leadership, clients, and law enforcement. • Partner with National Safety Manager to build and maintain a case management log to track open investigations, findings, and resolution status across sites, ensuring every case reaches a documented conclusion. • Coordinate with local law enforcement and client asset protection teams on joint investigations, evidence sharing, and prosecution where warranted. • Identify repeat offenders and cross-case patterns to escalate for termination, prosecution, or policy changes. • Partner with the Director of Network Safety and Security to design and enforce standardized building access, CCTV, and secure storage protocols. • Support development of return/package handling controls to reduce shrinkage. • Audit compliance with security SOPs across Veho sites, using audit findings to open new investigative leads and target high-risk locations. • Deep dive into package scan data, POD audits, and exception reporting to identify patterns of loss or theft and surface leads for active investigations. • Conduct link analysis across handlers, shifts, routes, and facilities to distinguish internal theft from operational error and to identify emerging risk clusters. • Partner with Ops Analytics/Product to build dashboards for shrinkage visibility, risk monitoring, and investigative case tracking. • Apply AI-powered tools to flag high-risk shipments, surface hidden loss trends, and speed up investigative triage. • Deliver training to warehouse and operations teams on theft awareness, escalation/de-escalation, and LP best practices. • Drive cross-functional initiatives on security enhancements informed by investigative findings and case trends. • Support customer audits and LP-related RFP requests, providing investigative case data and outcomes as evidence of program effectiveness.

🎯 Requirements

• 5–7+ years of experience in Loss Prevention, Asset Protection, or Security (retail, logistics, or warehousing preferred) • Comfortable using AI tools to accelerate data analysis, pattern detection, and case research. • Strong investigative background, with experience partnering with law enforcement. • Wicklander-Zulawski (WZ) interview & interrogation certification preferred. • Excellent written communication skills (critical for investigations, reporting, and liability documentation). • Ability to analyze data, identify trends, and present actionable insights. • Excellent communication skills; able to influence cross-functional leaders and frontline teams. • High integrity and confidentiality; bias for action in high-urgency situations. • Comfortable in a fast-growth startup environment with ambiguity and evolving processes. • Ability to travel up to 50%.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage •401k • Generous PTO • Equity package