Senior Manager, Carrier Strategy – Performance

🕒 July 28

🏢🏡 New York City – Hybrid

💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veho

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

📦 Logistics

🛍️ eCommerce

🤝 B2B

💰 $170M Series B - Veho on 2022-02

Logistics • eCommerce • B2B

Veho is a tech-enabled last-mile delivery and logistics company that provides e-commerce-focused delivery and fulfillment services to retailers and marketplaces. It operates a network of drivers, routes, and local hubs to offer fast, reliable parcel delivery and improve customer experience, positioning itself as a B2B partner for online merchants seeking optimized shipping and delivery operations.

📋 Description

• Actively source, vet, and onboard a diverse portfolio of carriers, brokers, and logistics vendors. Build a "bench" of high-quality capacity to support Veho’s rapid expansion. • Design and manage sophisticated routing and capacity plans that leverage diverse provider types to ensure seamless package flow across a high-growth network. • Design and implement a robust Performance Management Framework. Track and hold all partners accountable to specific KPIs, including On-Time Performance (OTP). • Facilitate Monthly and Quarterly Business Reviews (MBRs/QBRs) with key vendors and carriers to discuss performance trends, address systemic service failures, and align on future growth. • Proactively identify "at-risk" segments within the transportation strategy. Perform root-cause analysis on service issues and implement timely resolutions, including re-sourcing capacity when a partner fails to meet standards. • Oversee a rigorous vetting process (NDAs, RFIs, DOT safety scores) to ensure all partners consistently exceed our safety, security, and insurance requirements. • Build a comprehensive partner database to support competitive bidding (RFPs). Ensure transportation optionality to drive down costs while maintaining high service reliability and performance standards. • Partner with Ground Ops, Finance, and Expansion teams to ensure vendor capabilities and carrier capacity align with real-time customer needs.

🎯 Requirements

• 7+ years of hands-on experience in logistics, with a heavy emphasis on carrier procurement, vendor management, and contract negotiation. • Proven track record of developing comprehensive scorecards and managing underperforming partners through formal contract performance review. • Experience designing and implementing multi-complex transportation strategies that integrate various tiers of providers and service levels to optimize a national footprint. • Expertise in sourcing, vetting, and high-stakes rate negotiations across a diverse array of service models and logistics vendors. • Deep understanding of DOT regulations, safety ratings, and insurance requirements (Cargo, GL, Auto) for both carriers and brokers. • Advanced skills in Google Sheets/Excel to perform "Deep Dives" into network-level data, vendor spend, and service trends. • Experience in leading and developing a team of specialists focused on network health.

🏖️ Benefits

• comprehensive medical, dental, and vision coverage • 401k • generous PTO