Field Service Technician

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

infoinfo

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Logo of Veralto

Veralto

10,000+ employees

🤝 B2B

🍽️ Food & Beverage

🏢 Enterprise

B2B • Food & Beverage • Enterprise

Veralto is a global company that describes itself as a leader in essential technology solutions with a purpose of "Safeguarding the World’s Most Vital Resources™. " According to its public materials, Veralto’s operating companies and brands focus on protecting access to clean water, ensuring safe food, and validating trusted essential goods. The organization emphasizes innovation, sustainability, integrity and compliance, and positions itself as a parent/holding company for industry-leading businesses that deliver technology-driven solutions to customers worldwide.

📋 Description

• Conduct service, repair, and/or installation of products or IT solutions at customer sites • Perform electrical and mechanical testing in accordance with maintenance contracts • Diagnose system failures and determine the most cost-effective solution • Escalate complex issues to higher-level technical support or quality reporting systems • Respond to customer support calls within the Northeastern U.S. territory • Provide technical support and field service for In-Situ Process Sensors and Analyzers, including In-Situ, ChemScan, and Partech products • Perform on-site installation, calibration, and training for process sensors and online water analysis instrumentation • Assist customers with product reliability through remote and on-site service and replacement parts • Coordinate with site owners and contractors for successful equipment installation • Manage regional customer relationships • Assist the Regional Sales Manager with technical support and pilot/demo projects • Attend regular product and application training at an In-Situ Process facility • Maintain accurate field service kit inventory • Write detailed service reports covering troubleshooting, parts used, and analyzer data • Review unmet customer needs, promote service offerings, and support lead generation and service-job closure

🎯 Requirements

• High School Diploma or GED Preferred • 2 years experience in Troubleshooting & Diagnostics • Mechanical Knowledge • Strong technical background with good mechanical and electrical skills • Completed a chemistry course with basic understanding • Experience with industrial instrumentation including basic knowledge of PLC equipment communication • Good communication skills • Proficient in Microsoft Windows and Office • Ability to travel approximately 75% of the time to customer sites • Ability to travel with and lift/carry field service supply kit weighing between 50–65 pounds • Must be able to complete tasks in noisy environments • Ability to work in adverse conditions like inclement weather and extreme temperatures • Intermediate physical activity involving lifting, bending, squatting, walking, and going up and down stairs

🏖️ Benefits

• Professional onboarding and training options • Career coaching and development opportunities • Health benefits • 401(k) • Bonus Pay • Paid time off • Medical, dental, and vision insurance

Apply Now

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