Senior Manager – Instructional Design

Job not on LinkedIn

🔥 2 hours ago

⛰️ Colorado, New Jersey, +1 more states – Remote

⛰️ Colorado – Remote 🏖️ New Jersey – Remote 🤠 Texas – Remote

💵 $101.5k - $194k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

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Verizon

WebsiteLinkedInAll Job Openings

10,000+ employees

📡 Telecommunications

👥 B2C

🏢 Enterprise

Telecommunications • B2C • Enterprise

Verizon is a major U. S. telecommunications company that provides wireless, broadband, and enterprise network services connecting consumers and businesses. The provided career-site text emphasizes its large, global workforce and focus on roles across technology, retail, finance, and engineering; commitments to employee benefits, learning and development, and corporate responsibility; and a mission to power how people live, work, and play by connecting them to what matters. Verizon operates large-scale consumer-facing services (mobile and home internet) and business/enterprise networking solutions, including advanced technologies like 5G and network infrastructure.

📋 Description

• Lead the strategic direction and execution of the vendor solution curriculum portfolio • Orchestrate a high-performing instructional design team using human expertise and agent-augmented methodologies • Evolve curriculum strategy from traditional delivery models to an agentic operating model • Foster a quality-by-design culture • Lead sourcing and management of external training vendor relationships • Navigate contract negotiations and optimize enterprise training budgets and credit balances • Administer the Vendor Catalog within VTeam Central • Consult with business leaders to identify performance gaps and fulfill technical training needs through third-party vendors • Evaluate learning effectiveness and business impact of external training programs • Implement data-informed prioritization using learning data insights and performance signals • Integrate data privacy protocols and AI ethics into curriculum design • Establish hallucination-reduction guardrails and protect corporate intellectual property • Measure speed-to-market, cost reduction, and performance impacts of learning architectures • Lead, coach, and empower curriculum designers integrating GenAI and agent-assisted tools • Translate functional plans into operational processes and guide execution • Advise others and resolve complex issues using creativity, independent judgment, and adapted techniques

🎯 Requirements

• Bachelor's degree or four or more years of work experience • Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training • Current HR and/or Learning & Development experience • Three or more years of experience in a people leadership role • Willingness to travel up to approximately 25% of the time • Three or more years of experience managing instructional design and/or vendor sourcing teams • Vendor management experience • Experience using and guiding others to use AI tools, such as GenAI and agent-assisted practice labs • Strong change management skills • Executive presence and ability to communicate the strategic value of an Agentic Operating Model to non-technical stakeholders • Ability to balance speed and scale with instructional rigor, safety, and compliance

🏖️ Benefits

• Medical, dental, and vision coverage • Short- and long-term disability insurance • Basic and supplemental life insurance • AD&D insurance • Identity theft protection • Pet insurance • Group home and auto insurance • Matched 401(k) savings plan • Up to 8 company-paid holidays per year • Up to 6 personal days per year • Paid parental leave • Adoption assistance • Tuition assistance • Other incentives • Potential premium pay such as overtime, shift differential, holiday pay, and allowances • Newly hired employees receive up to 15 vacation days per year, increasing with additional service

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