Supervisor – VCG Inside Sales

🔥 12 hours ago

🏖️ New Jersey, New York, +7 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

💵 $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Verizon

WebsiteLinkedInAll Job Openings

10,000+ employees

📡 Telecommunications

👥 B2C

🏢 Enterprise

Telecommunications • B2C • Enterprise

Verizon is a major U. S. telecommunications company that provides wireless, broadband, and enterprise network services connecting consumers and businesses. The provided career-site text emphasizes its large, global workforce and focus on roles across technology, retail, finance, and engineering; commitments to employee benefits, learning and development, and corporate responsibility; and a mission to power how people live, work, and play by connecting them to what matters. Verizon operates large-scale consumer-facing services (mobile and home internet) and business/enterprise networking solutions, including advanced technologies like 5G and network infrastructure.

📋 Description

• Lead and inspire a high-performing inside sales team of approximately 12 representatives • Direct day-to-day Inside Sales departmental activities and implement company vision • Drive sales KPIs and customer experience metrics in a commission-based sales environment • Provide sales training and support to exceed sales, retention, and customer service goals • Conduct live and recorded call reviews and deliver targeted coaching • Analyze performance data and collaborate with cross-functional teams to improve processes, systems, and sales tools • Implement virtual training programs, coaching strategies, and performance monitoring systems • Maintain a secure and compliant environment protecting company and customer data • Evaluate individual and team performance and implement personalized development plans • Monitor sales activity and results through daily, weekly, and monthly reports • Provide technical and systems support and troubleshoot equipment and process issues

🎯 Requirements

• Four or more years of relevant experience, demonstrated through work experience and/or military experience • Two or more years of experience in a sales environment • Willingness to work nights, weekends, and holidays • Ability to meet all home office requirements • Willingness to travel up to approximately 25% of the time • Must reside in Georgia, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, or Virginia • Internet service with a direct connection to a cable or fiber modem capable of at least 25 Mbps; wireless connections and DSL are not acceptable • Dedicated quiet and private workspace • Willingness and ability to complete periodic webcam home audits • Ability to self-manage in a remote work environment, set up company-provided computer equipment, and manage the home network and connections • Previous Acting Supervisor experience in VCG Inside Sales is preferred • Experience coaching and developing employees within Verizon is preferred • Experience leading direct reports in a sales environment is preferred • Demonstrated self-discipline, time management, resourcefulness, collaboration, and teamwork skills

🏖️ Benefits

• Health insurance options including medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, and AD&D insurance • Identity theft protection • Pet insurance • Group home and auto insurance • Matched 401(k) savings plan • Up to 8 company-paid holidays per year • Up to 6 personal days per year • Paid parental leave • Adoption assistance • Tuition assistance • Premium pay opportunities including overtime, shift differential, holiday pay, and allowances • Up to 15 days of vacation per year for newly hired employees, increasing with service • Potential to earn more through commission • Possible monetary stipend for qualifying home internet service • Company-provided computer equipment • Remote work from home with occasional in-person trainings and meetings