NOC Engineer – Tier III

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐 Network Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vero Networks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📡 Telecommunications

🛍️ eCommerce

👥 B2C

💰 Venture Round on 2024-09

Telecommunications • eCommerce • B2C

Vero Networks is a broadband service provider offering fast, reliable, and affordable fiber internet to both residential and business customers. The company emphasizes a simple pricing model with no contracts or hidden fees, aiming to enhance online experiences through effective customer service and high-speed internet. With a focus on seamless streaming and complete home WiFi, Vero Networks aims to deliver satisfactory internet services that meet the needs of its users.

📋 Description

• Monitor and manage multi-vendor network environments to ensure high availability of fiber and IP transport services • Lead triage and advanced troubleshooting of complex network events • Identify root causes and drive rapid resolution • Coordinate escalations with internal engineering, field operations, and external vendors • Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems • Conduct proactive network performance analysis, capacity planning, and optimization • Provide Tier III technical support to internal teams • Mentor Tier I/II NOC personnel • Oversee change management, upgrades, and maintenance windows to minimize service impact • Maintain detailed documentation, runbooks, and process improvements • Ensure SLA adherence, service availability, and MTTR targets

🎯 Requirements

• 8–10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments • Deep expertise in IP networking, including BGP, OSPF, MPLS, VLANs, VPNs, and QoS • Experience with fiber transport systems, including DWDM, CWDM, and Ethernet • Hands-on experience with Juniper (Junos), Cisco, and MikroTik platforms • Experience with Calix XGS-PON and access/aggregation network management systems • Experience with fixed wireless and LTE platforms such as Cambium, Telrad, or similar • Advanced diagnostic, analytical, and scripting abilities; Python or shell experience is a plus • Strong understanding of network monitoring, alerting, and telemetry tools • Proven ability to lead technical response during major incidents and guide NOC teams through resolution • Bachelor’s degree in computer science or IT, or equivalent experience, preferred • Must be authorized to work in the United States • Ability to pass a standard background check upon offer • At least 2 professional references required • Ability to sit and work at a desk for extended periods using a computer and office equipment • Ability to perform fine motor tasks, such as typing or using a mouse, for extended periods

🏖️ Benefits

• No travel requirements • Monday through Friday schedule with occasional weekend availability as needed • Remote position

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