Product Operations Associate

🕒 July 21

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Vetcove

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📦 Logistics

🏭 Manufacturing

🍽️ Food & Beverage

Logistics • Manufacturing • Food & Beverage

Vetcove is a purchasing platform specifically designed for veterinary clinics, allowing them to consolidate and streamline their ordering processes from various suppliers. The platform enables users to compare prices, check inventory, and manage orders from a single interface, significantly reducing the time and effort spent on procurement tasks. Vetcove is free for veterinarians, with revenue generated from corporations to support its operations. The service is trusted by over 19,000 veterinary hospitals and provides tools for price comparison, order history review, and managing vendor relationships. The aim is to simplify and enhance the purchasing experience for veterinary practices, ensuring cost effectiveness and efficiency.

📋 Description

• Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch. • Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and overseeing new integrations. • Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions. • Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides to ensure clarity across teams. • Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics. • Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication to keep initiatives on track. • Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams.

🎯 Requirements

• Bachelor's Degree • 3+ years of experience in product operations, business operations, project coordination, or a related role • Strong written and verbal communication skills with exceptional attention to detail • Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools • Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment • Curiosity about technology and a desire to understand how software products are built and used • Bonus: exposure to SaaS products, healthcare or veterinary tech, or customer-facing roles

🏖️ Benefits

• Comprehensive benefits package • Equity opportunities • Professional development support • Flexible work arrangements