Senior Account Manager – Customer Success

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $115k - $160k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vetcove

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📦 Logistics

🏭 Manufacturing

🍽️ Food & Beverage

Logistics • Manufacturing • Food & Beverage

Vetcove is a purchasing platform specifically designed for veterinary clinics, allowing them to consolidate and streamline their ordering processes from various suppliers. The platform enables users to compare prices, check inventory, and manage orders from a single interface, significantly reducing the time and effort spent on procurement tasks. Vetcove is free for veterinarians, with revenue generated from corporations to support its operations. The service is trusted by over 19,000 veterinary hospitals and provides tools for price comparison, order history review, and managing vendor relationships. The aim is to simplify and enhance the purchasing experience for veterinary practices, ensuring cost effectiveness and efficiency.

📋 Description

• Act as the main point of contact for partners’ day-to-day communication and account oversight • Leverage data to build strategic media plans and proposals • Project manage strategy implementation and campaign execution • Generate and analyze campaign reporting, translating results into insights and recommendations • Lead business reviews and strategic check-ins virtually and on-site • Build presentations showing results and recommendations • Set meeting agendas, send follow-ups with next steps, and keep stakeholders on track • Onboard partners and train new and existing stakeholders on best practices • Gather partner feedback and share it with the product team • Build long-term relationships with partners • Own relationships with large animal health pharmaceutical, nutraceutical, diagnostic laboratory, and prescription diet brand partners • Work with Data Scientists to shape campaign strategy and report on results • Introduce partners to Vetcove’s ecommerce technology, cash back campaigns, loyalty measurement, visual analytics, and sales enablement tools

🎯 Requirements

• Bachelors Degree • 7+ years of account management experience • Experience creating client-facing reports and business reviews with actionable insights • A talent for building concise, well-designed decks • Strong analytical skills and comfort working with campaign data • Exceptional writing, speaking and presentation skills • Experience gathering and documenting client requirements and communicating them to internal teams • A highly organized, proactive approach and excellent process management • A desire to learn and help define an emerging function at a fast-growing startup • Must be legally authorized to work in the country for which you are applying • Vetcove is unable to sponsor work visas • Employment is contingent upon successful completion of a background check

🏖️ Benefits

• 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Equity • Monthly team events • Bonus • Comprehensive benefits package