Clinical Success Manager – Federal

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $142k - $162.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 21%

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Abridge

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare • Healthcare Insurance • Artificial Intelligence

Abridge is a leading AI company specializing in transforming clinical conversations into structured clinical notes in real-time. By integrating directly with healthcare systems like Epic, Abridge's generative AI platform offers accurate, multilingual summaries and significantly reduces documentation time for clinicians. The platform is highly trusted for improving clinician experience without compromising safety or efficacy. Abridge is dedicated to supporting healthcare systems with innovative AI science to enhance efficiency and is spearheaded by a team of healthcare professionals and AI scientists committed to responsible AI development and continuous innovation.

📋 Description

• Provide clinician enablement through clinician enablement sessions, staff and leadership presentations, and adoption collateral • Support development and delivery of training tailored to federal clinical workflows and audiences • Enable stakeholders across deployments who support adoption • Support implementation for new and scaling sites • Help sites launch successfully and grow utilization over time • Build and maintain relationships with clinical champions • Provide workflow and product support to clinicians to drive adoption and utilization • Monitor product performance in the field • Collaborate with Product, Engineering, and internal teams to elevate emerging issues and contribute to improvements • Advocate for clinician needs based on clinical impact • Surface clinician feedback to support product iteration and enhance the clinician experience • Track utilization and related metrics • Report value delivered to partners and internal teams

🎯 Requirements

• 3+ years of experience as a clinician (MD, DO, PA, NP) • Experience with EHR documentation and a deep understanding of clinical documentation workflows • Experience leading initiatives from conception through launch • Strong communication skills and ability to build relationships with different layers of an organization, from front-line staff to executives • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements • Preferred: Federal clinical practice or clinical informatics experience, ideally with exposure to both federal and commercial healthcare environments • Preferred: Clinical leadership, education, or training experience • Preferred: Experience in a startup or fast-paced environment where you took ownership and worked with an entrepreneurial mindset • Must be based in the United States • Must be authorized to work in the United States

🏖️ Benefits

• 14 paid holidays • Flexible PTO for salaried employees • Accrued time off for hourly employees • Medical, Dental, and Vision coverage for all full-time employees and their families • Monthly HSA contributions for employees enrolled in a High Deductible Health Plan • Generous paid parental leave for all full-time employees • Family forming resources and financial support • 401(k) matching • Tax-free personal device allowance • Flexible Spending Accounts (FSA) • Commuter Benefits • Monthly Lifestyle Wallet contributions for fitness, professional development, coworking, and more • Dedicated access to therapy and coaching • Paid Sabbatical Leave after 5 years of employment • Competitive compensation and equity grants for full-time employees • Flexible work hours • Inclusive culture • Ongoing learning opportunities