Customer Care Representative – Seasonal

Job not on LinkedIn

🔥 0 minutes ago

🌲 North Carolina, Wisconsin – Remote

🌲 North Carolina – Remote 🧀 Wisconsin – Remote

💵 $16 - $20 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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VF Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1899

🏭 Manufacturing

👗 Fashion

🛒 Retail

Manufacturing • Fashion • Retail

VF Corporation is a global leader in branded lifestyle apparel, footwear, and accessories, with a diverse portfolio of iconic brands including The North Face, Vans, and Timberland. The company is committed to sustainability and innovation in its operations and products, aiming to enhance the performance and style of its offerings.

📋 Description

• Provide exceptional customer service through inbound calls, live chat, and email correspondence • Process product orders and respond to and resolve customer requests using multiple screens, systems, and websites • Assist customers, sales representatives, and management with order inquiries and issues • Analyze, review, and process customer return authorization and credit requests • Maintain communication with customers regarding sales, promotions, problems, billings, and shipments • Provide technical and product information in response to customer inquiries • Potentially service customers through social media platforms, warranty claims, and other special projects

🎯 Requirements

• Must reside in Wisconsin or North Carolina • Must be at least 18 years of age • Must be able to work 40 hours per week between 7:00am and 6:30pm CT or 8:00am and 7:30pm ET • Strong computer skills • Ability to multitask in a fast-paced environment • Reliable internet connection • Quiet, distraction-free workspace at home

🏖️ Benefits

• Work from home for the entire seasonal assignment • Discounts on VF brands • Benefits information provided during the hiring process • Reasonable accommodations during the application process, as required by applicable law