Lead CRM Engineer

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $80k - $131k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Vibrant

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Vibrant is a membership-based network of LGBTQ+ entertainment marketing professionals that organizes events, panels, socials, and industry programming to support, promote, and connect members across the entertainment and marketing ecosystem. The group maintains a member directory, leadership committee, sponsorship opportunities, and spotlight/nomination programs to showcase members’ work and provide professional development and community-building.

📋 Description

• Provide hands-on engineering leadership for an assigned Salesforce CRM platform • Lead engineers supporting the platform and remain hands-on while providing supervision, coaching, technical direction, and work assignment • Manage CRM Engineers through coaching, performance feedback, goal setting, workload management, career development, and technical mentoring • Lead Salesforce configuration, customization, development, testing, maintenance, and optimization • Lead technical discovery and engineering solutioning before sprint commitment • Translate product requirements and approved solution architecture into feasible, sized, development-ready work • Provide input into solution design and implementation, encouraging small, testable increments and rapid feedback • Lead peer code reviews for Apex, Lightning Web Components, integrations, automation, and custom development • Establish coding standards, reusable engineering patterns, development practices, and platform guardrails • Manage delivery of custom development, integrations, APIs, middleware, data migration, and complex Salesforce configuration • Coordinate and direct vendor and systems-integrator developers; review deliverables and code • Partner with DevSecOps on source control, CI/CD, automated scanning, deployments, vulnerability remediation, environment management, and release controls • Partner with the Salesforce Solution Architect on complex, high-risk, cross-platform, integration-heavy, and security-sensitive decisions • Analyze downstream effects across objects, fields, automation, integrations, APIs, reporting, data flows, security, and dependent applications • Ensure system and technical regression testing for changes, releases, defects, and hotfixes • Lead responses to significant production defects and root cause analysis; implement corrective and preventive actions • Monitor platform health, technical debt, performance, obsolete components, security risks, and modernization opportunities • Participate in release planning and readiness, ensuring dependencies, testing, deployment, rollback, and documentation are complete • Maintain technical specifications, configuration and object/field documentation, integration mappings, architecture decisions, release artifacts, lessons learned, and CRM knowledge-base contributions • Maintain awareness of Salesforce engineering, platform capabilities, APIs, integration patterns, DevSecOps practices, and approved AI-assisted engineering tools • Collaborate with Product, Delivery, QA, UI/UX, Data, Security, administrators, and technology teams • Perform other duties as assigned

🎯 Requirements

• Ability to communicate complex ideas, concepts, technical decisions, risks, and processes effectively with engineers, management, and cross-functional stakeholders • Strong hands-on experience with Salesforce applications, custom development, platform configuration, and enterprise CRM environments • Demonstrated ability to lead and develop engineers while remaining technically hands-on • Strong knowledge of Apex, Lightning Web Components, Flow/automation, Salesforce data modeling, security/sharing, APIs, asynchronous processing, and platform limits • Ability to manage technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation • Ability to develop, test, maintain, and support integrations between Salesforce and SaaS, custom, cloud, or on-premises applications using REST APIs, event-driven patterns, middleware, custom connectors, and web services • Strong knowledge of source control, CI/CD, code review, testing, release management, and DevSecOps practices • Ability to perform technical impact and dependency analysis and recognize when architectural, security, data, or enterprise escalation is required • Must be able to write technical specifications, implementation documentation, root cause analyses, and engineering standards • Strong coaching, prioritization, feedback, problem-solving, and people-management skills • Ability to meet deadlines while working in an evolving, complex, and fast-paced environment • Bachelor’s degree and at least 7 years of experience as a Salesforce/CRM Engineer, Salesforce Developer, software engineer, or similar role; additional relevant experience may be substituted in lieu of a degree • 2+ years of demonstrated technical leadership, team-lead, or people-management experience • Strong understanding of CRM fundamentals and advanced Salesforce platform capabilities • Experience supporting large-scale Salesforce implementations, integrations, upgrades, and production environments • Hands-on Salesforce implementation, development, administration, maintenance, troubleshooting, and optimization experience • Experience leading code review, technical solutioning, engineering standards, and developer mentoring • Salesforce Platform Developer I certification required • Salesforce Platform Developer II certification strongly preferred; Salesforce architecture, integration, or DevOps credentials are a plus • Must be able to remain in a stationary position 50% of the time • Will frequently communicate over video calls with internal and external stakeholders • Must be able to lift and handle equipment up to 50 pounds • Occasional after-hours or on-call work may be required for critical system maintenance or issue resolution

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Supplemental income insurance • Employer paid disability insurance • Employer paid life insurance • Pre-tax FSA for medical and dependent care • 401K available

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