Quality Improvement Specialist

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $27 - $50 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Vibrant

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Vibrant is a membership-based network of LGBTQ+ entertainment marketing professionals that organizes events, panels, socials, and industry programming to support, promote, and connect members across the entertainment and marketing ecosystem. The group maintains a member directory, leadership committee, sponsorship opportunities, and spotlight/nomination programs to showcase members’ work and provide professional development and community-building.

📋 Description

• Coordinate designated program's proactive quality improvement efforts • Assist the QI Manager with quality improvement activities across a network of crisis centers • Develop, coordinate, and implement a formal quality improvement plan • Monitor internal QI activities and adherence to funder and agency goals • Ensure QI and outcome reports for external funders and stakeholders are completed promptly • Monitor, analyze, and report on performance; support improvement strategy development • Coordinate and support regular program QI meetings reviewing outcomes, deliverables, and KPIs • Collaborate with departments to develop QI activities supporting crisis centers' compliance with Lifeline operational and clinical KPIs • Analyze and investigate claims, complaints, and grievances • Collect data, establish key performance indicators, and measure progress • Work alongside Quality Improvement Specialists • Prepare written reports, assemble data, and develop charts and graphs

🎯 Requirements

• Bachelor's Degree required; Master's degree preferred in Healthcare, Public Health or Social Sciences • Strong analytical skills and ability to problem-solve • Intermediate to advanced knowledge of Microsoft Office and Google Suite • Basic knowledge of contact center data and analytics • Ability to work effectively in a fast-paced, ever-changing work environment • Exceptional attention to detail with effective time management and organizational skills • Strong presentation and public speaking skills • Ability to work cooperatively and effectively with others • Strong customer-service orientation • Project development, management, and implementation • Prior experience at a crisis center or an interest in mental health/suicide prevention; familiarity with the nonprofit sector preferred • Experience with compliance and quality improvement activities and data analysis preferred • Must be able to remain in a stationary position 50% of the time • Will constantly operate a computer and other office productivity machinery • Will frequently communicate over video calls with internal and external stakeholders

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Supplemental income insurance • Employer-paid disability insurance • Employer-paid life insurance • Pre-tax FSA for medical and dependent care • 401(k) • Equal opportunity employment