Vice President, Platform Engineering

Job not on LinkedIn

🕒 March 28

🇺🇸 United States – Remote

💵 $200k - $235k / year

⏰ Full Time

🔴 Lead

🏗️ Platform Engineer

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Vibrant

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📱 Media

🤝 Non-profit

Media • Non-profit

Vibrant is a membership-based network of LGBTQ+ entertainment marketing professionals that organizes events, panels, socials, and industry programming to support, promote, and connect members across the entertainment and marketing ecosystem. The group maintains a member directory, leadership committee, sponsorship opportunities, and spotlight/nomination programs to showcase members’ work and provide professional development and community-building.

📋 Description

• Define and own the overall technical vision, architecture, and technology stack for Vibrant’s unified platforms • Partner with the CTO on long-term platform strategy, roadmap, and investment priorities • Collaborate with product owners and organizational leaders to align platform strategy with business goals, user needs, and funding realities • Prioritize near-term delivery needs while ensuring long-term scalability, security, and sustainability of platform solutions • Establish objectives and key results (OKRs) for platform engineering teams • Define and execute talent strategy for Platform Engineering, including recruitment, development, and succession planning • Lead platform engineering teams responsible for executing platform roadmaps, including CRM, contact center systems, software engineering, and DevOps • Translate product requirements into robust, flexible, and secure technical solutions • Own and oversee user-facing platforms (e.g., CRM), interaction management systems (e.g., contact center solutions), and contact routing technologies (telephony, video, chat) • Establish and oversee AI/ML operations (MLOps) infrastructure, including model training pipelines, deployment workflows, monitoring systems, and governance frameworks for responsible AI • Oversee DevOps, automation, testing, and reliability practices to ensure high availability and performance • Establish and manage external vendor relationships, contracts, and strategic partnerships • Ensure platform initiatives are delivered on time, within budget, and in alignment with organizational priorities • Serve as a senior technology leader and advisor to executive leadership, ensuring alignment between technology strategy and organizational goals • Communicate platform strategy, progress, and outcomes to executives with varying levels of technical expertise • Mentor and develop senior engineering and technical leaders; conduct performance reviews and support leadership growth • Foster a healthy, inclusive, and high-performing engineering culture grounded in accountability, collaboration, and mission impact • Motivate teams to achieve objectives while retaining and developing top technical talent • Evaluate technical, operational, and organizational risks impacting platform delivery and long-term strategy • Approve decisions that commit significant financial, technical, and human resources within Platform Engineering • Establish and enforce policies, standards, and best practices governing platform development and operations • Ensure compliance with organizational, regulatory, and public health–related requirements as applicable, including HIPAA, FedRAMP, NIST cybersecurity frameworks, and federal data governance standards • Maintain awareness of emerging technologies, industry trends, and public sector considerations relevant to platform engineering

🎯 Requirements

• 10+ years of relevant experience, including 5+ years in technology delivery roles and 10+ years in senior leadership or executive roles • 10+ years of experience leading platform engineering, software engineering, or large-scale technology organizations • Demonstrated experience in delivering technology solutions in compliance with federal requirements, including SAMHSA, HHS, and crisis services standards • Experience implementing AI/ML operations (MLOps) practices, including model lifecycle management, automated training/deployment pipelines, bias detection and mitigation, and responsible AI governance • Proficiency with crisis services technology platforms, including contact center systems, CRM platforms, and multi-channel engagement tools (voice, text, chat, video) • Demonstrated success managing multiple teams and complex technology portfolios • Strong project and program management experience • Expertise in finance, data integrity, communication, and enterprise software tools • Experience in public health, public policy, mental health, nonprofit, or startup environments strongly preferred • Demonstrated commitment to diversity, equity, and inclusion • Bachelor’s degree (and/or years in lieu)

🏖️ Benefits

• Medical • Dental • Vision • Supplemental income insurance • Employer paid disability insurance • Employer paid life insurance • Pre-tax FSA for medical and dependent care • 401K available