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Care Manager

Job not on LinkedIn

πŸ•’ October 5

🎰 Nevada – Remote

infoinfo

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ‘” Manager

Where this job comes from

Posted on Vigilance Health's careers page, not through a job board

First seen by Remote Rocketship October 5

Logo of Vigilance Health

Vigilance Health

51 - 200 employees

Founded 2010

πŸ₯ Healthcare

☁️ SaaS

🀝 B2B

Healthcare β€’ SaaS β€’ B2B

Vigilance Health is a healthcare technology and services company that helps physician practices, hospitals, and other healthcare organizations transition from fee-for-service to value-based care. They offer chronic care management (CCM) services and software, population health management technology, care coordination, clinical integration, business intelligence and analytical reporting, MIPS and reimbursement solutions, and practice transformation support. Their offerings combine high-tech population health IT with high-touch care management to improve clinical outcomes, enable CCM reimbursement, and support value-based reimbursement models.

πŸ“‹ Description

β€’ Conduct a high volume of outbound patient calls, ramping from 5–20 patient connections daily in the first month to 22+ connections by month three β€’ Build genuine rapport and ongoing relationships with assigned patients using Motivational Interviewing techniques β€’ Assess patient risk levels and prioritize outreach across the patient panel β€’ Help low-risk patients remain stable and higher-risk patients improve β€’ Reduce avoidable emergency room visits and hospital stays β€’ Collaborate with patients to develop SMART goals and patient-centered care plans β€’ Support PCP visits, treatment adherence, care navigation, and routine assessments β€’ Document patient conversations, status, progress, actions, and outcomes accurately β€’ Apply clinical best practices and share actionable patient information with the care team β€’ Drive patient engagement, trust, accountability, behavior change, and improved health outcomes

🎯 Requirements

β€’ Experience as an RN, LVN, LPN, MA, MSW, LCSW, Medical Case Manager, Care Manager, Health Coach, Community Health Worker, Wellness Coach, Nutritionist, or Health Outreach Specialist β€’ Demonstrated clinical experience working with patients with one or more chronic conditions β€’ Experience developing patient-centered care plans and SMART goals that support patient health outcome goals β€’ Bilingual or multilingual communication skills highly preferred β€’ Behavioral Health/Mental Health Integration experience highly preferred β€’ Motivational Interviewing techniques preferred, plus the ability to pick up structured clinical conversation frameworks quickly β€’ Prior use of care management platforms or EHRs β€’ Prior use of MS Office Suite, especially Teams and Excel β€’ Knowledge of HIPAA and protection of patient privacy β€’ Ability to work with multiple EHRs, database management programs, Teams, and Excel β€’ Ability to manage a full patient panel, stay organized, and maintain accurate documentation

πŸ–οΈ Benefits

β€’ Full-time employment β€’ Remote work arrangement β€’ Equal opportunity employer committed to building a diverse, inclusive team

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