Inbound Sales Consultant – Call Center Sales

🕒 July 11

🇺🇸 United States – Remote

💵 $80k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Viking

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

🚗 Transport

✈️ Travel

💰 $500M Private Equity Round on 2020-11

Transport • Travel

Viking is a leading exploration company specializing in river, ocean, and expedition voyages across all seven continents. Founded in 1997, Viking provides destination-focused and culturally immersive travel experiences. The company operates with a vast team of over 10,000 employees, stationed on their ships, in global offices, and within remote teams in the U. S. , fostering a familial and supportive work environment. Viking is dedicated to offering meaningful travel experiences for curious travelers while maintaining a commitment to personal and professional growth within their team.

📋 Description

• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations • Make follow-up outbound calls, overcome objections, and close the sale • Provide personalized recommendations based on guests’ preferences and interests • Build lasting relationships to drive consumer loyalty • Explain cruise itineraries, onboard amenities, and pricing details • Maintain accurate records of interactions and follow up with leads • Enjoy working from home in a fully virtual environment • Continuously exercise high ethical standards • Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit

🎯 Requirements

• Experience as a telephone sales person or similar sales role • 5+ years experience as an Account Executive or in a similar sales role • Flexibility in your schedule to work overnight, weekends, and holidays • Demonstrated success in meeting and exceeding monetary sales KPI metrics • Strong experience in making sales over the phone • Exceptional communication, negotiation, and interpersonal skills • Ability to build and maintain relationships with high-end clients • Discipline to work in a structured environment with schedule adherence standards • Previous sales experience with ability to close on the first call • Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)

🏖️ Benefits

• Highly competitive compensation plan breakdown • Average earning potential of $90,000 annually (hourly base + commission) • Historic annual average commission of $53,000 • Employees are eligible for annual discretionary bonus • 401(k) plan with company match • Employee Share Purchase Plan (ESPP) • Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate • Paid training (hourly pay + guaranteed commission) • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year • Opportunity to take a free and/or discounted cruise • Highly subsidized gym membership • Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.