Director, Product Manager – Managed Security Services

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 11%

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VikingCloud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

📋 Compliance

💳 Fintech

Cybersecurity • Compliance • Fintech

VikingCloud is a leading cybersecurity and compliance company that focuses on predictive-to-prevent solutions. It provides businesses with a comprehensive, integrated platform for managing cybersecurity risks and compliance requirements. VikingCloud offers a wide range of services, including managed security services, threat detection and response, vulnerability scanning, penetration testing, endpoint security, network security, and digital certificates. Additionally, it specializes in PCI compliance and risk management, ensuring that organizations can safeguard sensitive data and maintain business continuity. VikingCloud is trusted by over 4 million businesses across 70 countries, employing advanced technologies and expert insights to stop cyber threats and improve risk mitigation strategies.

📋 Description

• Lead go-to-market strategy, revenue growth, and market positioning for VikingCloud's managed security services portfolio • Own additional go-to-market responsibilities for the endpoint security portfolio • Define target customer segments, value propositions, pricing models, and sales motions • Create market-entry strategies for new verticals and geographies • Drive revenue through direct sales and channel partnerships • Build sales playbooks, competitive battle cards, ROI calculators, proof-of-value frameworks, and win/loss strategies • Conduct sales training on MSS and endpoint positioning, technical differentiation, and objection handling • Support complex enterprise sales cycles through executive engagement, technical validation, and customer presentations • Serve as primary contact for strategic customers and key prospects • Conduct customer discovery sessions, executive briefings, and quarterly business reviews • Build relationships with CISOs, CTOs, security leaders, and franchise/multi-site operations executives • Own competitive positioning against MSS and endpoint security competitors • Establish and manage technology vendor, reseller, and industry alliance partnerships • Build channel programs for acquirer partners and payment processors • Negotiate partnership agreements and joint go-to-market initiatives • Manage SOC relationship performance, service-level compliance, customer satisfaction, and operational issue resolution • Define market requirements and customer needs to influence the product roadmap • Partner with marketing on messaging, positioning, content, case studies, demand generation, and analyst relations • Design onboarding processes, success metrics, health scores, executive sponsorship programs, and customer advocacy programs • Develop business cases, revenue projections, and P&L forecasts • Optimize pricing and packaging; track bookings, ARR, CAC, LTV, and gross margins • Represent VikingCloud at conferences, roundtables, trade shows, working groups, and standards bodies • Conduct market research and monitor emerging threats, customer buying behavior, competitive dynamics, regulatory changes, and compliance requirements • Provide strategic recommendations to executive leadership on market direction and investment priorities

🎯 Requirements

• Bachelor's degree in business, cybersecurity, computer science, or related field required • MBA strongly preferred • 10+ years of progressive experience in cybersecurity • At least 5 years in commercial leadership roles focused on go-to-market, sales, business development, or product marketing for security products or services • Proven track record of revenue growth in MSS, MSSP, endpoint security, or cybersecurity SaaS markets • Experience selling to SMB, mid-market, and enterprise customers in financial services, payments, retail, or franchise verticals highly valuable • Direct experience serving multi-location, franchise, or distributed-enterprise customers • Deep understanding of the managed security services and endpoint security market landscape • Knowledge of key players including CrowdStrike, SentinelOne, Arctic Wolf, Rapid7, and traditional MSSPs • Strong technical fluency in EDR/endpoint protection, managed firewall and network security, SIEM, threat detection, incident response, and threat intelligence • Ability to articulate technical value to technical and business audiences • Experience with Bitdefender preferred • Demonstrated success in sales enablement, pre-sales engineering, or product evangelism • Experience building sales playbooks, competitive positioning, and supporting complex B2B sales cycles • Ability to engage C-level executives and build trusted advisor relationships • Experience with compliance frameworks including PCI DSS, SOC 2, ISO 27001, and NIST • Strong partnership development experience with vendor relationships, channel partnerships, and strategic alliances • Experience with analyst briefings, conference speaking, and thought leadership • P&L management experience or strong financial literacy • Understanding of SaaS/managed services business models, unit economics, and pricing strategies • Experience managing outsourced service provider relationships • Experience using CRM systems, business intelligence tools, and metrics dashboards • Industry certifications such as CISSP, CISM, or equivalent • Established cybersecurity industry network • Experience with NPS programs and customer success strategies • Strong collaboration skills and ability to influence without direct authority

🏖️ Benefits

• Equal Opportunity Employer commitment and nondiscrimination protections • Remote work arrangement