Forward Deployed Engineer

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🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Vinmar International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Vinmar International is a global marketing, distribution and project development company that brings value to the world's leading producers and users of plastics and chemicals through tailored business solutions. With more than 40 years of success, Vinmar has experienced and knowledgeable sales and logistics professionals in over 50 offices servicing more than 100 countries and territories.

📋 Description

• Embed with customers and own the outcome. Sit alongside customer teams — in their Slack, their systems, their reality — to understand their workflows, constraints, and data before touching a line of code. Translate what you hear into a concrete technical plan, then execute it. • Run technical discovery before every engagement. Map the customer’s existing stack: SAP configuration, CRM schema, data flows, integration points, and business rules. Ask the questions the customer didn’t know mattered. Define scope before scope defines you. • Build and deploy production solutions, not prototypes. Stand up integrations, data pipelines, custom workflows, and tenant configurations that run in live environments. “It works on my machine” is not a deliverable. • Own the full integration lifecycle. From first API call to stable sync: SAP/ERP data flows, CRM connections, customer-master and order-master mapping, idempotent event handling, and the edge cases that only appear in production with real data. • Be the primary technical relationship. Serve as the customer’s technical point of contact across the engagement — from onboarding through steady state. Run technical calls, explain architectural decisions to non-technical stakeholders, and surface risks before they become incidents. • Support sales in technically complex deals. Join pre-sales conversations to assess feasibility, design proof-of-concept scopes, and give prospective customers the confidence that Vailent can work in their environment. The close and the deployment aren’t separate jobs. • Direct AI agents through customer-specific work. Decompose integration and configuration tasks, fan them out to parallel agents, verify outputs adversarially, and reconcile results — without letting customer data or live-system risk become casualty of throughput. • Close the feedback loop with product and engineering. The patterns, failure modes, and workarounds you discover in the field are the most valuable signal the core team has. Document them, escalate them, and advocate for the generalized fix — not the one-off patch. • Capture and reuse what works. Build deployment runbooks, integration templates, customer onboarding checklists, and Claude skills that make the next engagement faster. Treat every repeated setup task as a bug to be fixed once and inherited forever. • Author the thinking, not just the code. Specs, discovery-question sets, integration design docs, and handoff notes that let the next engineer — or agent — pick up where you left off without a two-hour call.

🎯 Requirements

• Customer-facing engineering ownership. You’ve shipped production solutions inside a customer’s environment— not demos, not PoCs that died in staging. You know what it means to make something work with their data, their constraints, and their team watching. • Strong full-stack range. Comfortable moving from a React component to a Postgres integration to a Terraform environment variable in the same day. You don’t need to be the deepest specialist in every layer, but you can’t be blocked by any of them. • Enterprise integration instinct. You’ve connected systems that weren’t designed to talk to each other. APIs, webhooks, file-based syncs, ERP exports — you know the failure modes and how to build around them. • Fluent AI orchestration. You already run agents in parallel, isolate their work, and verify outputs adversarially. Not “I’ve used Copilot.” You know how to make AI leverage safe in a live-customer context. • Clear, credible communication. You can explain a technical constraint to a commercial director, write a concise integration spec for an engineer, and run a customer call without a script. Plain language isn’t a soft skill — it’s how trust is built. • Systems debugging instinct. You chase root cause across service boundaries and don’t stop at the first plausible story. Auth issues, data-mapping mismatches, pagination edge cases in ERP responses — you find the real problem. • The evidence reflex. You distrust green badges and prove things with a working read-back, a live payload, or a screenshot of actual data — especially in customer environments. • Thick skin & plain speech. You take blunt, fast feedback well and give it the same way. Customers and internal stakeholders both.