Housing Case Manager

Job not on LinkedIn

🕒 July 2

🏢🏡 New York City – Hybrid

💵 $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 24%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Violence Intervention Program

Violence Intervention Program

WebsiteLinkedIn

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Violence Intervention Program (VIP) is a dedicated organization that provides support and care for individuals experiencing abuse, neglect, and trauma. Serving approximately 20,000 people annually, VIP specializes in offering various programs aimed at helping both children and adults, including those dealing with issues like domestic violence, substance exposure during pregnancy, and specific support for the LGBTQ+ community. With a strong focus on improving mental health and overall well-being, VIP engages volunteers and donors to enhance their services and reach more individuals in need.

📋 Description

• Assess clients’ service needs and provide case management and advocacy related to public benefits, education access, and employment opportunities • Provide counseling as needed using trauma-informed domestic violence services knowledge • Conduct program eligibility screenings, intakes, and needs assessments • Develop and implement case management plans for economic sustainability • Provide support services, verbal and written advocacy, and accompaniment to appointments • Review eligibility and assist with benefits and entitlement applications • Provide post-placement follow-up services to support housing stability and community integration • Build and maintain relationships with government agencies for referrals to VIP’s Rapid Re-Housing and Transitional Housing programs • Monitor changes to government protocols affecting housing and entitlement options • Document client activities and service outcomes in Salesforce • Prepare reports and statistical information with the Data Team and management • Research and maintain a current resource directory • Collaborate with colleagues, supervisors, and service providers • Participate in case conferences, all-staff meetings, and team meetings • Conduct community outreach and educational workshops as needed • Comply with Violence Intervention Program policies and perform other assigned tasks

🎯 Requirements

• Bachelor’s in relevant field, or equivalent experience • Fluent in both English and Spanish (verbal and written) • A minimum of three (3) years crisis intervention, case management, advocacy and/or counseling experience, preferably in the areas of housing and/or domestic violence, sexual assault, or related field • Strong verbal, written, communication and documenting skills • Ability to work independently and as a team member • Knowledge of working with diverse communities, particularly Latinx, people of color, and low-income populations, and delivering services with cultural humility • Ability to operate office equipment such as computers, copy machine, fax machine, and phone systems • Strong internet and software skills, including Microsoft Office and client database • Ability to work effectively in a remote service model (“work from home”) • Ability to lift at least 30 lbs. and travel via public transportation • Good judgment and sensitivity • Ability to maintain agency, program, and client confidentiality • Ability to bring self-awareness and accountability to the workplace • Great sense of humor a huge plus

🏖️ Benefits

• VIP covers 90% of medical insurance premium costs for employees and their families • Flexible Spending Accounts & Health Savings Accounts available • Unlimited Paid Time Off program • 12 paid holidays • Mid-year and end-of-year office closure • Optional Summer Friday schedule • Commuter benefits (Mass Transit & Parking) • 403b retirement plan • Employee Assistance Program • Disability & Life Insurance

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