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Customer Service

🔥 12 hours ago

🌾 Nebraska – Remote

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đź’µ $12 - $15 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

đź‘» Ghost score 3%

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Logo of Virtual Vantage Inc

Virtual Vantage Inc

1 - 10 employees

📦 Logistics

📣 Marketing

đź’Ľ Consulting

Logistics • Marketing • Consulting

Virtual Vantage Inc is a remote staffing and workforce solutions company that places and supports home-based agents for client businesses. The company focuses on building long-term partnerships with client companies by providing top-tier, fully supported virtual agents who work flexibly from home. Virtual Vantage emphasizes meaningful work, flexibility, and a supported agent experience through tools like an agent portal and a streamlined application process.

đź“‹ Description

• Answer and resolve inbound/outbound customer service calls • Deliver exceptional service with every interaction • Document customer information and call outcomes • Follow up to ensure resolution • Meet key performance benchmarks • Support customer care for leading national brands

🎯 Requirements

• High school diploma or GED • Excellent phone and typing skills • Comfortable navigating software and multitasking • Dedicated home workspace and stable internet • Windows 11 PC with 8 GB RAM (16 GB RAM preferred) • No Apple or Chromebook • USB headset and wired internet required to start

🏖️ Benefits

• Flexible self-scheduling • Advancement opportunities based on performance • Supportive team environment • Fully remote work from home office

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đźź  Senior

đź’ť Customer Support