Content Librarian

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🌲 North Carolina, Massachusetts – Remote

🌲 North Carolina – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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VitalSource

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

VitalSource is dedicated to transforming digital learning through innovative educational platforms and tools. The company offers a range of solutions designed to provide affordable and accessible course materials, leveraging technologies like smart content creation, digital storefronts, and seamless integrations. VitalSource serves a diverse client base including academic institutions, faculty, corporate learning, and publishers, with a commitment to improving learning outcomes and user engagement through the use of powerful data analytics and learning science. Their platforms, such as Bookshelf and Intrepid, support a global network that prioritizes equitable access and learning personalization.

📋 Description

• Research requested course materials, accurately identify each item, and route it for action • Run daily workflows to action and route course materials and determine availability for requesting customers • Identify content gaps and new publishers to support course adoption requests • Analyze catalog records and maintain complete, accurate, and discoverable metadata across systems, channels, and users • Identify metadata gaps and collaborate with Sales, Customer Success, and Inventory teams to resolve them • Propose and collaborate on catalog-strengthening and workflow-efficiency initiatives • Partner with Product teams to escalate projects supporting global catalog optimization • Maintain compliance with company policies and procedures • Perform related duties assigned by the supervisor

🎯 Requirements

• Bachelor's degree or advanced degree in library science, business analysis, information studies, or a related field • 3+ years of related work experience • Advanced knowledge of Microsoft Excel • Prior experience using business intelligence tools and dashboards, such as Metabase and Looker • Ability to travel up to approximately 25%, based on business needs • Ability to exercise effective judgment, sensitivity, and creativity in response to changing needs and situations • Ability to work independently in a fast-paced, time-critical environment • Ability to manage time effectively and prioritize responsibilities • Ability to execute and capitalize on opportunities during peak course start periods • Strong interpersonal and written/oral communication skills • Ability to work cross-functionally and collaborate with stakeholders across multiple teams and organizational levels • Ability to manipulate and analyze large data sets to distill actionable insights • Ability to summarize large amounts of data and findings concisely and clearly • Aptitude and interest in learning new tools and technologies, including AI-powered platforms • Ability to apply new knowledge, technology, and procedures to job responsibilities • Preferred: Knowledge of product development processes and tools such as Atlassian Confluence and JIRA • Preferred: Aptitude and interest in using Salesforce, Slack, Zoom, and other web-based or proprietary applications

🏖️ Benefits

• Competitive base salary and a strong variable component • Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance • 401K match up to 5% • 12 weeks of paid parental leave • Tuition reimbursement program • 4 weeks’ vacation • 12 sick days • 11 company holidays • 3 personal days • Flexible work schedules • Remote capabilities (by team) • Opportunities for fitness challenges and rewards