eCommerce Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $78.5k - $82.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛍️ E-commerce

🚫👨‍🎓 No degree required

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👻 Ghost score 0%

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VitalSource

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

VitalSource is dedicated to transforming digital learning through innovative educational platforms and tools. The company offers a range of solutions designed to provide affordable and accessible course materials, leveraging technologies like smart content creation, digital storefronts, and seamless integrations. VitalSource serves a diverse client base including academic institutions, faculty, corporate learning, and publishers, with a commitment to improving learning outcomes and user engagement through the use of powerful data analytics and learning science. Their platforms, such as Bookshelf and Intrepid, support a global network that prioritizes equitable access and learning personalization.

📋 Description

• Coordinate performance tracking and analyze KPI measures and tracking data • Identify drivers behind performance trends and opportunities to improve efficiency, effectiveness, and scale across the eCommerce system • Analyze large, complex datasets across sales, web, marketing, and catalog sources • Build a unified view of eCommerce performance • Identify, quantify, and prioritize issues and opportunities across disparate data sources • Present clear findings and narratives to senior leadership and cross-functional audiences • Improve site search discoverability • Monitor and report on organic search performance to guide SEO strategy • Build and manage customer segments to grow LTV and repeat purchase • Use seasonal and segment-level sales trends to inform promotional planning • Partner with Analytics, Product, Marketing, and Customer Success • Build and maintain dashboards and reporting workflows • Leverage AI-powered tools to work efficiently and surface insights faster • Perform other duties as assigned

🎯 Requirements

• 2–4 years of experience in eCommerce, digital marketing, or a related field • Experience with conversion and funnel analysis, and using findings to implement improvements that improve sales performance • Working knowledge of eCommerce sales drivers: conversion, AOV, traffic channels, catalogue quality, and customer retention • Proficiency with BI and reporting tools, such as Looker, Tableau, Power BI, and Excel • Experience working across web, sales, marketing, and catalogue data sources to build a cohesive view of business performance • Strong cross-functional communication and stakeholder alignment skills • Preferred: Experience with Google Analytics 4 and/or Google Ads • Preferred: Familiarity with SEO tools and best practices, such as Search Console, SEMrush, and Ahrefs • Preferred: Experience with customer segmentation or CRM/marketing platforms • Preferred: Familiarity with AI-powered analytics or productivity tools, such as Copilot, ChatGPT, and AI-assisted BI features

🏖️ Benefits

• Competitive base salary and a strong variable component • Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance • 401K match up to 5% • 12 weeks of paid parental leave • Tuition reimbursement program • 4 weeks’ vacation • 12 sick days • 11 company holidays • 3 personal days • Flexible work schedules • Remote capabilities (by team) • Casual dress • Fitness challenges and rewards