Contract Implementation Specialist I

🔥 19 minutes ago

🏄 California, Florida, +11 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $18 - $24 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Vitu

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🚘 Automotive

🔌 API

☁️ SaaS

💰 Series unknown on 2015-02

Automotive • API • SaaS

Vitu is a technology company that provides end-to-end, digital vehicle lifecycle solutions connecting lenders, dealers, remarketers, consumers and government jurisdictions. Its platform and APIs power 50-state title and registration processing, electronic titling (e-titling) and the National Title Exchange (NTX), accelerated title and payoff workflows for dealers and lenders, electronic lien & title (ELT), digital signatures, VIN/NMVTIS reporting and secure payment solutions for jurisdictions. Vitu also offers fleet registration compliance, lender CMS products for title and payoff management, repossession workflows, compliance training, and developer APIs; the company is SOC 1 Type II audited and an approved NMVTIS data provider.

📋 Description

• Review and manage customer contracts with Vitu and/or DMVs. • In-depth knowledge of regulations, policies and procedures and making decisions based on that knowledge. • Oversee the contractual process affecting multiple teams. • Manage business rules related to contracts, including motor vehicle and legal requirements. • Maintain Existing accounts as needed. • Communicate with various departments via email, phone, and HubSpot. • Assist with internal audits, special projects, and client communication. • Update and manage multiple databases. • Monitor emails and internal messages for requests. • Provide backup support to other specialists. • Participate in internal and external meetings. • Maintain relationships with DMV/state agencies to stay up to date with policies. • Train new specialists on state requirements and procedures. • Assess and improve contractual procedures. • Assist accounting and/or operations with financial issues related to non-compliance. • Guide stakeholders on internal production systems and manage access. • Assist in resolving compliance issues with DMV. • Participates in system testing for new products and feature rollouts upon request. • Provides input to the marketing department to update internal and external communications. • Develop and implement HubSpot templates to communicate directly with internal and external clients.

🎯 Requirements

• Bachelor’s degree in Human Resources, Education, Psychology, Communications, or related field • 2+ years of experience in learning and development, instructional design, or HR training • Strong organization, project coordination, and communication skills • Proficiency with tools such as Microsoft Office, Google Workspace, Zoom, and basic LMS systems • Ability to work collaboratively in a fast-paced, tech-focused environment • Basic understanding of technical training for software users or support teams

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement