Service Delivery Executive

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $117.6k - $206k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Executive

👻 Ghost score 0%

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Vizient, Inc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🛡️ Insurance

🏥 Healthcare

Logistics • Insurance • Healthcare

Vizient, Inc. is the nation's largest health care performance improvement company, serving over 50% of the nation's acute care providers, including 97% of academic medical centers and more than 20% of ambulatory care providers. Headquartered in Irving, Texas, Vizient offers expertise, analytics, and advisory services, alongside a contract portfolio representing over $130 billion in annual purchasing volume. The company's solutions aim to enhance the delivery of high-value care by optimizing cost, quality, and performance in the healthcare sector.

📋 Description

• Serve as a strategic advisor and Data & Digital analytics service lead for academic medical centers, large and complex health systems, children's hospitals, and community hospitals • Advise client executives on strategic priorities and performance improvement opportunities by aligning Vizient analytics, capabilities, and service solutions with organizational goals • Deliver actionable insights using clinical, operational, quality, utilization, cost, strategic, market, and supply analytics • Identify and prioritize system-level and individual hospital opportunities and translate analytics into strategic recommendations and measurable improvement initiatives • Guide strategic and performance improvement discussions with client leadership, including C-suite executives • Develop, execute, measure, and sustain performance improvement plans addressing quality of care, capacity and throughput, length of stay, workforce productivity, utilization, and cost performance • Influence client participation in Vizient analytic and service offerings to increase adoption, engagement, outcomes, and demonstrated value • Develop and execute action plans that strengthen client engagement, improve satisfaction, and contribute to account planning and a seamless client experience • Collaborate with internal product, analytics, data, advisory, and account teams to address client needs and support data integrity, health, and optimization • Support retention and growth by identifying additional service and subscription opportunities, contributing to sales efforts, and developing an opportunity pipeline • Measure and communicate performance improvement outcomes to demonstrate the value generated through Vizient solutions and support sustained client success

🎯 Requirements

• Relevant degree preferred • 7 or more years of relevant experience required • Experience in healthcare quality improvement, performance improvement, operations, or healthcare strategy required, preferably in a leadership capacity • Demonstrated experience using operational and quality data to develop strategic recommendations and drive measurable performance improvement required • Experience presenting to and advising hospital and health system C-suite leaders required • Experience interpreting and applying clinical, operational, quality, utilization, cost, market, and/or supply chain data required • Understanding of healthcare operational performance measures, including length of stay, capacity and throughput, workforce productivity, and overtime, and their strategic implications preferred • Performance improvement leadership, healthcare strategy, and project management experience preferred • Acute care healthcare experience and Certified Professional in Healthcare Quality (CPHQ) certification preferred • Willingness to travel

🏖️ Benefits

• Comprehensive benefits plan • Incentive eligible • Opportunities for personal and professional development • Inclusive work environment